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Dashboard

Balance Outage History

Uptime record, past incidents, and downtime history for Balance.

Checking current status...
94.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 19Aug 16

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 100% 16 0
July 2026 93.5% 31 2
June 2026 93.3% 30 2
May 2026 92.9% 14 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 18 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Dashboard unavailable for some users
minor

Started: Jul 16, 8:48 AM

monitoring
The Dashboard is now accessible and functioning as expected. We are continuing to monitor the situation closely to ensure stability. All APIs remain operational.
Jul 16, 10:26 AM
identified
We are currently investigating an issue causing the Dashboard to be unavailable for some users. This may affect the ability to view account information and perform dashboard-related actions. The issue appears to be related to a global outage in AWS, which is impacting our infrastructure. All APIs are operational.
Jul 16, 8:48 AM
June 2026
Multiple notifications sent for some events
minor

Started: Jun 24, 12:54 PM

monitoring
We have deployed a fix for the issue causing multiple notifications. We are now monitoring system behavior to ensure everything is operating as expected.
Jun 24, 1:45 PM
investigating
We are continuing to investigate this issue.
Jun 24, 1:43 PM
investigating
We are continuing to investigate this issue.
Jun 24, 1:22 PM
investigating
We are continuing to investigate this issue.
Jun 24, 12:55 PM
investigating
We are investigating multiple notifications being sent for events to some of our users.
Jun 24, 12:54 PM
May 2026
Email service degradation
minor

Started: May 25, 2:20 PM

monitoring
A fix has been implemented, and we are currently monitoring our email and API services to ensure full stability. We will provide a final update once we verify the issue is completely resolved.
May 25, 2:41 PM
identified
The root cause has been identified, and our team is actively working on a fix.
May 25, 2:26 PM
investigating
We are currently experiencing a degradation in our email service, which may also impact certain API calls. Our engineering team is actively investigating the issue, and we will provide another update as soon as more information is available.
May 25, 2:20 PM
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