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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Dashboard unavailable for some users
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The Dashboard is now accessible and functioning as expected. We are continuing to monitor the situation closely to ensure stability. All APIs remain operational.
identified
We are currently investigating an issue causing the Dashboard to be unavailable for some users. This may affect the ability to view account information and perform dashboard-related actions.
The issue appears to be related to a global outage in AWS, which is impacting our infrastructure.
All APIs are operational.
June 2026
Multiple notifications sent for some events
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have deployed a fix for the issue causing multiple notifications. We are now monitoring system behavior to ensure everything is operating as expected.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are investigating multiple notifications being sent for events to some of our users.
May 2026
Email service degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are currently monitoring our email and API services to ensure full stability. We will provide a final update once we verify the issue is completely resolved.
identified
The root cause has been identified, and our team is actively working on a fix.
investigating
We are currently experiencing a degradation in our email service, which may also impact certain API calls. Our engineering team is actively investigating the issue, and we will provide another update as soon as more information is available.
