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94.6%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
INC483644 - Degradation to Form3 - SEPA Instant service
Form3 are aware of performance degradation to the Form3 - SEPA Instant service.
The scheme provider has confirmed that the issue originates with an upstream participant.
We continue to work with the scheme provider and will provide a further update when available.
INC478901 - Degradation to Form3 - SEPA Instant service
Form3 are investigating a performance degradation to the Form3 - SEPA Instant service.
Investigations are ongoing and an update will be provided as soon as more information becomes available.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
INC476339 - Degradation to Form3 - SEPA Instant
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently aware of an issue impacting the SEPA Instant service due to an upstream issue with the scheme provider.
Our teams are actively engaged with scheme, who are investigating the issue and working to restore normal service as quickly as possible.
We are monitoring the situation closely and will provide further updates as more information becomes available.
investigating
Form3 are investigating a performance degradation to the Form3 - SEPA Instant Service.
Investigations are ongoing and an update will be provided as soon as more information becomes available.
June 2026
INC468440 Degradation to the Form3 - Metrics Service
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented by our third party provider and we are in a period of monitoring.
Impacted customers should now see that normal processing has resumed on the Form3 - Metrics service.
We will provide an update on resolution in due course.
investigating
Form3 are investigating a performance degradation to the Form3 - Metrics service.
Investigations are ongoing and an update will be provided as soon as more information becomes available.
May 2026
INC452403 - Major Outage to the SEPA instant service
criticalSource not attested
Last archived state: resolved
View archived record details
identified
Scheme have scheduled a maintenance window at 22:30 UTC this evening in an effort to restore service.
Form3 will continue to liaise closely with the scheme and will provide further updates following the maintenance activity as more information becomes available.
investigating
Scheme has advised that the fix applied has not resolved the issue.
Our teams remain engaged with the scheme, who are continuing their investigation and working to restore normal service as quickly as possible.
We are monitoring the situation closely and will provide further updates as soon as more information becomes available.
monitoring
Scheme have confirmed that a fix has been applied and are now in a period of monitoring.
Impacted customers should now see that normal processing has resumed on the SEPA Instant service.
identified
We are currently aware of an issue impacting the SEPA Instant service due to an upstream issue with the scheme provider.
Our teams are actively engaged with scheme, who are investigating the issue and working to restore normal service as quickly as possible.
We are monitoring the situation closely and will provide further updates as more information becomes available.
INC452278 - Degradation to the SEPA Instant Service
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing an issue impacting the SEPA Instant service due to an upstream issue with the scheme provider.
Our teams are actively engaged with scheme, who are investigating the issue and working to restore normal service as quickly as possible.
We are monitoring the situation closely and will provide further updates as more information becomes available.
investigating
Form3 are investigating a performance degradation to the SEPA Instant service.
Investigations are ongoing and an update will be provided as soon as more information becomes available.
April 2026
INC447366 - Degradation to Form3 - SEPA Instant
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are still awaiting for Scheme (external to Form3) to fix the issue.
We will post an update once more information becomes available from them.
identified
Scheme (external to Form3) have identified an issue and are working on a resolution.
We will post an update once more information becomes available from them.
investigating
We are currently investigating an issue on the Form3 - SEPA Instant service which is impacting some inbound and outbound payments.
