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100%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Elevated errors loading Solve Widget
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The suspected changes have been successfully rolled back. We are currently seeing traffic recovering and the Solve Widget is beginning to load successfully for affected customers.
identified
We are currently investigating an issue where the Solve Widget is failing to load for some customers. Our engineering team has identified a potential cause and is in the process of rolling back suspected changes to restore service.
April 2026
Solve Voice Call Quality Degradation
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing degraded call quality within Solve Voice. We have identified that this is due to an ongoing incident with our core communications provider.
We have switched calls to our backup provider in the meantime.
We are monitoring the situation closely and will provide updates as they become available.
March 2026
Solve Voice Call Quality Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our upstream provider has implemented a fix for the ongoing incident and is currently monitoring the results.
identified
We are currently experiencing degraded call quality within Solve Voice. We have identified that this is due to an ongoing incident with our core communications provider.
We have switched calls to our backup provider in the meantime.
We are monitoring the situation closely and will provide updates as they become available.
