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93.8%of 81 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
90%
30
3
September 2026
100%
29
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
November 2026
Microsoft Outlook Outage – Phone Support Available
We continue to monitor - Due to a current nationwide Microsoft 365 outage, please reach out to our support line at (855) 356-9768 directly for any assistance, as we are temporarily unable to send or receive emails.
identified
Due to a current nationwide Microsoft Outlook outage, please reach out to our support line at (855) 356-9768 directly for any assistance, as we are temporarily unable to send or receive emails.
We identified an issue affecting billing system. As a result, certain billing transactions from September may not be fully reflected with all applicable taxes, and the latest billing statement is temporarily unavailable.
Our engineering team is actively working to resolve the issue and restore affected services. Updates will follow.
Legacy Incident Archive
2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Inbound Toll Free Call Failures
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and our initial testing is showing it is fixed. We are continuing to monitor the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating reports of failures on inbound toll free calls.
May 2026
Intermittent inbound Toll Free call failures
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating reports of intermittent inbound call failures to Toll Free numbers.
