Daily provider-status observations and published incident history for Flash.
Component incident
Flash has an active component incident; no global outage is indicated. Verified .
Official provider source.
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69.9%of 83 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
96.8%
31
1
September 2026
63.3%
30
11
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are aware of an issue impacting Flash Valet customers where requests for vehicle retrieval may not be pushed to all devices. Manually refreshing will retrieve all pending notifications until the issue is resolved.
We have implemented a fix and are seeing satisfactory system performance for the last 30 minutes. We will continue to monitor.
investigating
Our team is currently investigating issues that may be impacting system performance. We are seeing elevated response times for valet and PARCS products.
All locations are now back online and we are continuing to monitor system performance.
identified
Our team has identified issues that are affecting system performance and are currently working to resolve. During this time your system may be operating in a Flash offline revenue protection mode.
All locations have now been brought back online and we are continuing to monitor system performance.
identified
Our team is continuing to bring locations online and monitoring.
identified
Our team has identified issues that are affecting system performance and are currently working to resolve. During this time your system may be operating in a Flash offline revenue protection mode.
investigating
Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode
We are continuing to monitor the incident for any further updates
monitoring
USAePay has migrated traffic to stabilize the issue. We are monitoring to make sure the issues have been resolved.
monitoring
USAePay has indicated that they have stabilized the performance and are continuing to monitor.
"Our upstream provider has identified the issue and is working on solution. We have mitigated traffic to stabilize the issue and are monitoring for stability."
identified
The issue has been identified and a fix is being implemented.
investigating
The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. They have identified the source of the issue and are working to resolve. If any transactions fail to process please instruct customers to re-attempt.
We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/.
Legacy Incident Archive
2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Reports slow to generate
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our team has corrected the issue with reporting and will continue to monitor.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
The team is aware of long processing times for some reports for Flash PARCs and Valet and is actively investigating.
May 2026
FLASH Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have completed rolling out the fix and all impacted kiosks should be back to fully operational. We will continue to monitor fleet-wide performance to ensure that no further issues surface.
monitoring
We have identified a fix and are in the process of implementing it. Most sites should be fully operational at this time, but any sites that are still experiencing performance issues will begin seeing improvements shortly.
monitoring
We have implemented the fix and are currently monitoring the system to ensure stability and will provide a final update once the issue is considered fully resolved.
identified
Flash Valet was experiencing degraded performance. We have identified the root cause of the degraded performance within FLASH Valet and are implementing a fix.
