Findhelp Outage History
Uptime record, past incidents, and downtime history for Findhelp.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 93.3% | 15 | 1 |
| July 2026 | 90.3% | 31 | 3 |
| June 2026 | 90% | 30 | 3 |
| May 2026 | 100% | 15 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Performance issues on Coalitions
Started: Aug 11, 3:18 PM
monitoring
A fix has been implemented and we are monitoring the results.
Aug 11, 3:57 PM
investigating
We are observing elevated latency and degraded performance for Coalitions. Users may experience slow response times or timeouts. Our engineering team is currently investigating the issue and its scope.
Aug 11, 3:18 PM
July 2026
Partial Outage Due to Third-Party Provider
Started: Jul 17, 7:10 PM
monitoring
Unauthenticated users on public facing sites are experiencing intermittent access. We have identified this to be due to a third party vendor. The vendor has confirmed they are experiencing an outage and have implemented a fix. We will provide updates as we receive them.
Jul 17, 7:10 PM
Degraded Form Processing
Started: Jul 15, 2:24 AM
monitoring
Forms submission has been restored, we are continuing to monitor closely
Jul 15, 2:32 AM
investigating
We are currently investigating a potential issue with forms submission. Users may be experiencing timeouts or errors when submitting forms.
Jul 15, 2:24 AM
June 2026
SMS Delivery Issues
Started: Jun 26, 9:07 PM
monitoring
The root issue has been identified and is resolved. Expect delays in SMS delivery from program sharing.
Jun 26, 10:57 PM
investigating
Investigating SMS delivery issues in program workflows.
Jun 26, 9:07 PM
Performance issues for coalition users
Started: Jun 25, 3:54 PM
monitoring
We are seeing improvement on the performance issues and are continuing to monitor the situation.
Jun 26, 2:19 PM
monitoring
We are continuing to observe performance issues and are implementing a fix.
Jun 25, 7:45 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 25, 6:18 PM
identified
We are observing degraded performance for coalition users. Users may experience slow response times or timeouts. Our engineering team has identified the problem and is working on a solution.
Jun 25, 3:54 PM
April 2026
Impaired functionality for program claiming and suggestions
Started: Apr 21, 7:09 PM
identified
We have identified an issue affecting some user's ability to claim currently unclaimed programs or suggest changes to existing programs through the application. Other program work and administration is not affected.
Apr 21, 7:09 PM
Impaired functionality for program claiming and suggestions
Started: Apr 21, 7:04 PM
identified
We have identified an issue affecting some user's ability to claim currently unclaimed programs or suggest changes to existing programs through the application. Other program work and administration is not affected.
Apr 21, 7:04 PM
Native+ synchronization issues
Started: Apr 15, 1:48 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 15, 3:30 PM
investigating
We are continuing to investigate this issue.
Apr 15, 3:09 PM
investigating
We are investigating an issue seen with our Native+ integrations to Epic EHRs; some customers may experience delays or other issues synchronizing referral information
Apr 15, 1:48 PM
March 2026
Connectivity Issues Affecting findhelp.org
Started: Mar 30, 4:11 PM
monitoring
Connectivity has been restored; we are continuing to monitor this issue
Mar 30, 4:13 PM
investigating
We are investigating a potential network issue that may be affecting connectivity to the site. Users may be unable to access the service or may experience high latency. We are working to identify the source of the problem and will provide an update as soon as we have more information.
Mar 30, 4:11 PM