Findhelp Outage History
Uptime record, past incidents, and downtime history for Findhelp.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 88.9% | 27 | 3 |
| May 2026 | 100% | 31 | 0 |
| April 2026 | 90% | 30 | 3 |
| March 2026 | 100% | 3 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
SMS Delivery Issues
Started: Jun 26, 9:07 PM
monitoring
The root issue has been identified and is resolved. Expect delays in SMS delivery from program sharing.
Jun 26, 10:57 PM
investigating
Investigating SMS delivery issues in program workflows.
Jun 26, 9:07 PM
Performance issues for coalition users
Started: Jun 25, 3:54 PM
monitoring
We are seeing improvement on the performance issues and are continuing to monitor the situation.
Jun 26, 2:19 PM
monitoring
We are continuing to observe performance issues and are implementing a fix.
Jun 25, 7:45 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 25, 6:18 PM
identified
We are observing degraded performance for coalition users. Users may experience slow response times or timeouts. Our engineering team has identified the problem and is working on a solution.
Jun 25, 3:54 PM
April 2026
Impaired functionality for program claiming and suggestions
Started: Apr 21, 7:09 PM
identified
We have identified an issue affecting some user's ability to claim currently unclaimed programs or suggest changes to existing programs through the application. Other program work and administration is not affected.
Apr 21, 7:09 PM
Impaired functionality for program claiming and suggestions
Started: Apr 21, 7:04 PM
identified
We have identified an issue affecting some user's ability to claim currently unclaimed programs or suggest changes to existing programs through the application. Other program work and administration is not affected.
Apr 21, 7:04 PM
Native+ synchronization issues
Started: Apr 15, 1:48 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 15, 3:30 PM
investigating
We are continuing to investigate this issue.
Apr 15, 3:09 PM
investigating
We are investigating an issue seen with our Native+ integrations to Epic EHRs; some customers may experience delays or other issues synchronizing referral information
Apr 15, 1:48 PM
March 2026
Connectivity Issues Affecting findhelp.org
Started: Mar 30, 4:11 PM
monitoring
Connectivity has been restored; we are continuing to monitor this issue
Mar 30, 4:13 PM
investigating
We are investigating a potential network issue that may be affecting connectivity to the site. Users may be unable to access the service or may experience high latency. We are working to identify the source of the problem and will provide an update as soon as we have more information.
Mar 30, 4:11 PM