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96.5%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Delayed Data Syncs
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Data syncs across the affected provider integrations continue to look healthy.
We are continuing to monitor until the queued backlog is fully processed.
monitoring
We are now seeing recovery with both Paychex Flex and Justworks.
We are continuing to monitor to confirm that full operational health has been restored.
monitoring
After making a fix, we are seeing recovery with Justworks.
We are continuing to monitor and address any issues across both Paychex Flex and Justworks.
investigating
We are working on a fix to restore the performance of Data Sync operations for Justworks and Paychex Flex connections.
Previously retrieved data is still accessible as our API remains healthy and fully operational.
July 2026
Delayed Data Syncs for Gusto
Source not attested
Last archived state: resolved
View archived record details
identified
We are working on a fix to restore Data Sync operations for Gusto connections.
Previously retrieved data is still accessible as our API remains healthy and fully operational.
Elevated Connect errors with QuickBooks Payroll
minorSource not attested
Last archived state: resolved
View archived record details
identified
Our team is continuing to actively work on a fix for this issue.
investigating
We are currently experiencing elevated Connect auth errors with the QuickBooks Payroll integration. Our team is actively working on a fix and will provide updates as they are available.