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Finalsite Outage History

Uptime record, past incidents, and downtime history for Finalsite.

Checking current status...
76.9% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 77.8% 27 6
May 2026 74.2% 31 8
April 2026 80% 30 6
March 2026 66.7% 3 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Connect System Outage
critical

Started: Jun 4, 5:11 PM

monitoring
A fix has been implemented and our team is monitoring the results to ensure all functionality is working as expected.
Jun 5, 11:27 AM
identified
Access to the application has been restored, but we are continuing to address residual issues involving UI performance, Email, and SMS sending. We are actively working to restore full functionality and will provide further updates here as soon as we have them.
Jun 5, 12:13 AM
identified
We've identified the issue and are working to restore service.
Jun 4, 8:58 PM
investigating
Our engineering team is continuing to actively investigate the root cause of the 504 Gateway Timeout errors preventing access to the platform. We are treating this issue with the highest priority and are working diligently to resolve it as quickly as possible. We will provide regular progress updates on this page as the investigation continues. If you have an urgent message that cannot wait until the system is fully restored, we have an alternative platform available to send it on your beha...
Jun 4, 6:40 PM
investigating
We are currently experiencing a 504 Gateway Timeout error, which is preventing some users from accessing the site. Our engineering team is actively investigating the root cause. We sincerely apologize for the disruption and will provide another update as soon as we have more information.
Jun 4, 5:11 PM
May 2026
Issue Adding or Changing Images in Messages
minor

Started: May 18, 1:44 PM

investigating
We are currently investigating an issue where users are receiving an error message when attempting to add or change images within the Messages editor. Our team is aware of the problem and is actively working on a resolution. We apologize for the inconvenience and will provide another update as soon as we have more information.
May 18, 1:44 PM
Support: Phone Issues
major

Started: May 13, 5:03 PM

monitoring
Our voice provider has advised of a fix for this issue, and we are once again seeing calls to our Support lines connecting as expected. We appreciate your patience.
May 13, 6:38 PM
identified
We are continuing to monitor the issue impacting our voice provider, and will pass along additional updates as soon as possible. Support requests submitted via email or ticketing forms continue to reach our teams as expected at this time.
May 13, 6:07 PM
investigating
Our team is aware of an issue impacting the ability to reach our Support teams via our dedicated phone lines. We are monitoring the situation with our provider and will provide an additional update as soon as possible. Email and tickets submitted via the Support Portal form are reaching us as expected at this time.
May 13, 5:03 PM
Composer Performance Issues: US Central
minor

Started: May 6, 7:41 PM

monitoring
Performance has stabilized in the US Central region, and our team is continuing to monitor at this time. If you are still seeing any issues, please contact Composer Support.
May 6, 8:39 PM
investigating
We are currently investigating issues with Composer performance in the US Central region. We are working to analyze and mitigate this problem. More updates to follow shortly.
May 6, 7:41 PM
Composer Performance Issues: US Central
major

Started: May 5, 2:52 PM

monitoring
We are no longer seeing issues in the US Central region. Our team is continuing to monitor at this time. If you are still seeing any issues, please contact Composer Support.
May 5, 3:06 PM
investigating
We are currently investigating issues with Composer performance the US Central region. We are working to analyze and mitigate this problem. More updates to follow shortly.
May 5, 2:52 PM
April 2026
Messages XR Enterprise: Text to Speech Not Sending Correctly
minor

Started: Apr 28, 3:00 PM

investigating
Our team discovered an issue that causes phone messages using “Text to Speech” to not deliver as expected. Call-In to Record as well as all other delivery methods are functioning as expected. If you are unable to record an audio message, please reach out to support and we will assist you in creating the message. Our development team is working to resolve the issue as quickly as possible.
Apr 28, 3:00 PM
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