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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Database outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor the database. Integration tasks are still coming online and database load appears to be back to normal.
monitoring
We have reverted all recently shipped code and have turned on integrations. Integrations will come online over the next two hours. We are continuing to monitor our database during that time.
identified
We have identified an issue affecting our primary database. We have been working to identify the cause and are working to return the application to a working state.
We are starting a scheduled database maintenance period at 9pm Eastern which will last around 2 hours. The system will become unavailable for at least 15 minutes during this time.
March 2026
Authentication failures
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are aware of an authentication issue with the Descartes Global Authentication Portal that is preventing some customers from accessing the Finale Inventory application. These errors are intermittent, so, we suggest to keep trying to login until it succeeds. Our teams are actively working on a fix, and we apologize for the inconvenience.
