Daily provider-status observations and published incident history for Fera.
Component incident
Fera has an active component incident; no global outage is indicated. Verified .
Official provider source.
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44.4%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
36.7%
30
19
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We’ll be performing scheduled maintenance on our api.
During this maintenance window, you may experience temporary api disruptions or delays with operations that depend on the fera api.
Your data and existing operations are safe, and we do not expect any data loss. We’ll be monitoring the system throughout the maintenance and will work to restore full availability as quickly as possible.
Transactional emails from fera are currently paused and not being sent.
A fix has been implemented and we are currently backfilling the messages and monitoring these jobs.
identified
The issue has been identified and a fix is being implemented.
investigating
We identified an issue affecting the sending of transactional emails. Emails are currently paused while we investigate the root cause.
important: no emails or data are being lost. the affected emails are being held/paused and will not be discarded as a result of this incident.
controlled maintenance has resumed. More updates to come soon.
monitoring
The production deployment was halted after API availability degraded during service restarts. We restored the previous API release, and all services are operating normally. We are monitoring recovery and will reschedule the remaining maintenance after adding rolling-deployment safeguards.
identified
We are performing planned production maintenance to improve deployment reliability. Services are expected to remain available, but some requests may experience brief delays or intermittent errors while API nodes are rotated and application updates are applied.
We are monitoring the system throughout the maintenance window and will post another update when verification is complete.
We are performing planned maintenance to improve deployment reliability. The Fera Management Portal may be briefly unavailable or slower while the service restarts. Storefront widgets and APIs are expected to remain available.
No action is required. We will post an update when maintenance is complete.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Brief Maintenance: Fera Website
Source not attested
Last archived state: resolved
View archived record details
identified
We’re performing maintenance on www.fera.ai to improve server stability.
You may experience a brief interruption while this work is being completed. Production is currently healthy, and no action is required.
We’ll update this page once the maintenance is complete.
June 2026
Temporary Slowness in Fera App
minorSource not attested
Last archived state: resolved
View archived record details
Fera Management Portal
investigating
We are currently investigating an issue causing intermittent loading failures across parts of the Fera app. Some merchants may see messages such as "Something went wrong" or "Failed to load table" when accessing certain areas, including Reviews, Widgets, and other sections of the dashboard.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are currently experiencing intermittent connectivity issues affecting parts of the Fera application, which may result in errors such as "Something went wrong" or data failing to load.
Our investigation indicates the issue is related to degraded load balancer services from our infrastructure provider following a maintenance event earlier today. We have implemented temporary mitigations and are actively monitoring the platform while working with our provider to fully resolve the issue.
We ...
investigating
We are currentlyWe are currently investigating an issue causing intermittent loading failures across parts of the Fera app. Some merchants may see messages such as "Something went wrong" or "Failed to load table" when accessing certain areas, including Reviews, Widgets, and other sections of the dashboard.
Our team is actively working to identify the root cause and restore normal service. We apologize for the disruption and will provide further updates as soon as more information becomes avai...
April 2026
Maintenance in progress!
majorSource not attested
Last archived state: resolved
View archived record details
identified
We’re currently upgrading our servers and enhancing security to better protect you and your customers.
Fera will be temporarily unavailable while we complete these improvements.
We appreciate your patience and will have everything back up as quickly as possible.
