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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Issue being reported where the page is stuck on the uploading and/or creation processing animation screen
majorSource not attested
Last archived state: resolved
View archived record details
identified
Service Update: Intermittent issues affecting eSUB Classic
We're aware that some eSUB Classic users may currently be experiencing intermittent problems, including difficulty uploading files. This is being caused by an ongoing Microsoft Azure network outage affecting the region where eSUB Classic is hosted.
Microsoft has identified the issue and is actively working to restore service as quickly as possible. The disruption is on Microsoft's side rather than within eSUB.
We're monitoring t...
identified
We are continuing to work on a fix for this issue.
identified
Starting at 07:44 AM PDT on July 23, 2026, a partial Microsoft Azure outage impacted some of our services. As of the time of this message, those Microsoft Azure services are now back online. We are currently in the process of restoring affected eSUB Classic services.
investigating
We have received reports of not being able to upload files and/or create documents where it is stuck on the processing animation screen. We are actively investigating the issue.
May 2026
File upload error being reported, "An error has occurred while processing your upload."
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
The file upload issue has been mitigated, but we are monitoring our services since the bulk of the application resides in the impacted data centers.
identified
We are currently tracking a Microsoft Azure infrastructure outage caused by a datacenter power event, which is impacting storage services. Our team is actively investigating ways to manage the situation and minimize the overall impact on our product. We will provide updates as more information becomes available.
https://azure.status.microsoft/en-us/status
investigating
We have received reports of an error being reported when attempting to upload files. We are actively investigating the issue.
April 2026
Temporary unplanned outage due to Azure hardware failure
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We have identified the issue and are restoring services.