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100%of 26 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
SV Metro Connectivity Issues
Source not attested
Last archived state: resolved
View archived record details
Silicon Valley (SV)
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We have experienced a facility level outage affecting all customer servers in the SV Metro. Engineers are currently investigating.
June 2026
AT INCIDENT INC0258173 MC DOWN
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
All links between AT4 and AT1 (PoP) are down. As a result, AT4 is currently isolated from the rest of the network.
PA Primary Shared Interconnection Connectivity Issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
This is related to Equinix cooling incident INC0251416
investigating
Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Paris metro.
Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.
Please reach out at support@equinixmetal.com with any questions.
May 2026
Down Fabric circuit on FR Metro
Source not attested
Last archived state: resolved
View archived record details
identified
We are currently working with our fiber provider to fully restore services. Customers with only primary ports at this time are impacted. Any customers with primary and secondary services will experience loss of redundancy
identified
The issue has been identified and a fix is being implemented.
investigating
This is related to Maintenance of EQX CHG0125681.
April 2026
Brief Network Disruption – Chicago (CH3)
minorSource not attested
Last archived state: resolved
View archived record details
identified
Customers in this rack with bonded interfaces should have only encountered a loss in redundancy and available through-put for their uplinks.
Customers in an unbonded configuration, may have experienced some packet loss while the device recovered.
investigating
One of the network devices in Chicago (CH3) experienced an unexpected restart. The device has fully recovered, and all services are currently operating normally.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
