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94.6%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Email notifications delayed for Microsoft-hosted recipients
Our third-party email delivery provider is reporting recovery in delivery to Microsoft-hosted mail services. We are actively monitoring delivery and will confirm once we have verified that messages are flowing normally.
identified
We have identified the cause as an issue with our third-party email delivery provider, whose messages to Microsoft-hosted mail services are currently being throttled. This affects Envoy emails sent to recipients on Microsoft services such as Microsoft 365 and Outlook — including sign-in verification, invite, and visitor notification emails.
Affected messages are queued and retried automatically rather than lost, and should arrive once normal delivery is restored. As per our investigation,...
Auto Check-in via Access ControlAuto-Check in via Wifi Integrations
monitoring
We are seeing events catch up to real-time.
identified
An issue causing delays in the auto sign-in pipeline has been identified and fixed. We are working to monitor and speed up processing to bring processing back to real-time, shortly.
Legacy Incident Archive
7 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
[07/02/2026] - Envoy Dashboard Unavailable
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue that is causing the Envoy dashboard to be unavailable. Our team is working to identify the root cause.
We apologize for the inconvenience and appreciate your patience while our team works on restoring the functionality. For any further questions, please contact Envoy Support via hi@envoy.com
Email Delivery Outage
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We’re currently experiencing an issue where emails are not being delivered. Our team is actively investigating and will share updates as we learn more.
June 2026
Elevated errors on dashboard.envoy.com
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating a low amount of elevated errors on dashboard.envoy.com.
[06/11/2026] - Envoy Dashboard Unavailable
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue that is causing the Envoy dashboard to be unavailable. Our team is working to identify the root cause.
We apologize for the inconvenience and appreciate your patience while our team works on restoring the functionality. For any further questions, please contact Envoy Support via hi@envoy.com
We are currently investigating an issue causing intermittent slow performance with the Envoy dashboard. Some users may experience delays or difficulty accessing certain features. Our team is actively working to identify the root cause and implement a fix.
We apologize for the inconvenience and appreciate your patience while we work to restore full functionality. For any further questions, please contact Envoy Support via hi@envoy.com
Envoy products are experiencing an outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
The issue has been identified, and we’re seeing improvements across all product functionality.
investigating
We are currently looking into the issue to identify the root cause.
March 2026
Issues with Auto Sign-in
criticalSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating issues impacting auto-sign in.
