New Multi-region uptime checks and custom-domain status pages

Egnyte Outage History

Daily status observations, past incidents, and reported issue history for Egnyte.

Checking current status...
87.9% of 91 observed days had no reported issue

90-Day Trend

May 28Aug 25

Monthly Status Summary

Month Issue-free days Days Tracked Days with Issues
August 2026 88% 25 3
July 2026 93.5% 31 2
June 2026 83.3% 30 5
May 2026 80% 5 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Daily Status (Last 91 Days)

May 27 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Intermittent issues in SFTP (European region)
major 785h 24m

Started:

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
investigating
We are currently investigating issues with our SFTP service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
June 2026
Intermittent issues in WebUI (US-East region)
major 1548h 30m

Started:

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
investigating
Our team is continuing to investigate the issue and gather information. We are suspecting a degradation caused by an automatic failover in one of the services. We will provide an update on the situation within the next 30 minutes.
investigating
We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Login issues in US-West region
critical 1718h 9m

Started:

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
investigating
We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Issues in Egnyte Secure & Govern (EU and US regions)
critical 1909h 34m

Started:

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
identified
We continue to work on the in-place fix for the identified issue. While we are seeing improvement, we are also preparing alternative extended rollback solution in parallel. We will provide an update in the next 30 minutes.
identified
Our team has identified the issue as related to change in internal configuration mechanism that was rolled out to production environment. We’re actively working on a fix and will provide an update within the next 30 minutes.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
May 2026
Intermittent Issues with the Desktop App (US and EU Regions)
minor 2356h 53m

Started:

monitoring
A fix has been implemented and we are monitoring the results.
monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
identified
Our team has identified the root cause of the issue and is actively working on a resolution. We will provide another update within the next 30 minutes.
investigating
We are currently investigating issues with our Desktop App service in the US and EU regions. Desktop App logins for SSO users may fail to authenticate. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Intermittent issues in US-East region
minor 2538h 8m

Started:

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
identified
We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
identified
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
investigating
We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Performance degradation in US-East and US-West region
major 2580h 52m

Started:

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
investigating
We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.
investigating
We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.
investigating
We continue to investigate the issue and will provide an update within the next 30 minutes.
investigating
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
investigating
We are currently investigating performance issues in the US-East and US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
April 2026
Intermittent issues in WebUI (US-East region)
minor 2698h 16m

Started:

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
investigating
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
investigating
We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Intermittent issues in WebUI (US-East region)
major 2699h 53m

Started:

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
investigating
We continue to investigate the issue and will provide an update within the next 30 minutes.
investigating
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
investigating
We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Intermittent issues in Web UI Egnyte Secure & Govern (European region)
minor 3051h 39m

Started:

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
identified
Our team has identified the issue, and we're actively working on a fix. We will provide an update within the next 60 minutes.
investigating
We are currently investigating issues with our Secure & Govern Web UI service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Intermittent issues with Email Notifications in multiple regions
minor 3219h 37m

Started:

monitoring
We are closely monitoring the situation. If you are still experiencing any problems, please contact our support team.
investigating
We continue to investigate the issue and will provide an update within the next 60 minutes.
investigating
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
investigating
Some customers on trial domains may receive multiple email notifications after mapping a drive using the Desktop App. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
March 2026
Intermittent issues with Azure SSO login (All regions)
major 3753h 26m

Started:

investigating
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide an update as soon as we have more information.
investigating
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.
investigating
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.
investigating
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.
investigating
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.
investigating
We are actively investigating the issue and will provide an update on the situation within the next 3 hours.
investigating
We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.
investigating
We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.
investigating
We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.
investigating
We continue to investigate the issue and will provide an update within the next 30 minutes.
investigating
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
investigating
We are currently investigating intermittent issues with Azure SSO login in the All regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.