New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Egnyte Outage History

Uptime record, past incidents, and downtime history for Egnyte.

Checking current status...
81.3% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 80% 25 5
April 2026 83.3% 30 5
March 2026 80.6% 31 6
February 2026 80% 5 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Intermittent Issues with the Desktop App (US and EU Regions)
minor

Started: May 13, 9:15 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 13, 9:32 PM
monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
May 13, 9:32 PM
identified
Our team has identified the root cause of the issue and is actively working on a resolution. We will provide another update within the next 30 minutes.
May 13, 9:27 PM
investigating
We are currently investigating issues with our Desktop App service in the US and EU regions. Desktop App logins for SSO users may fail to authenticate. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
May 13, 9:15 PM
Intermittent issues in US-East region
minor

Started: May 6, 8:01 AM

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
May 6, 9:34 AM
identified
We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
May 6, 9:04 AM
identified
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
May 6, 8:32 AM
investigating
We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
May 6, 8:01 AM
Performance degradation in US-East and US-West region
major

Started: May 4, 1:16 PM

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
May 4, 3:11 PM
investigating
We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.
May 4, 3:01 PM
investigating
We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.
May 4, 2:37 PM
investigating
We continue to investigate the issue and will provide an update within the next 30 minutes.
May 4, 2:10 PM
investigating
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
May 4, 1:42 PM
investigating
We are currently investigating performance issues in the US-East and US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
May 4, 1:16 PM
April 2026
Intermittent issues in WebUI (US-East region)
minor

Started: Apr 29, 3:53 PM

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Apr 29, 4:32 PM
investigating
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
Apr 29, 4:19 PM
investigating
We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Apr 29, 3:53 PM
Intermittent issues in WebUI (US-East region)
major

Started: Apr 29, 2:15 PM

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Apr 29, 3:33 PM
investigating
We continue to investigate the issue and will provide an update within the next 30 minutes.
Apr 29, 3:07 PM
investigating
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
Apr 29, 2:41 PM
investigating
We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Apr 29, 2:15 PM
Intermittent issues in Web UI Egnyte Secure & Govern (European region)
minor

Started: Apr 14, 10:29 PM

monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Apr 14, 11:34 PM
identified
Our team has identified the issue, and we're actively working on a fix. We will provide an update within the next 60 minutes.
Apr 14, 11:04 PM
investigating
We are currently investigating issues with our Secure & Govern Web UI service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Apr 14, 10:29 PM
Intermittent issues with Email Notifications in multiple regions
minor

Started: Apr 7, 10:31 PM

monitoring
We are closely monitoring the situation. If you are still experiencing any problems, please contact our support team.
Apr 8, 12:18 AM
investigating
We continue to investigate the issue and will provide an update within the next 60 minutes.
Apr 7, 11:33 PM
investigating
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
Apr 7, 11:01 PM
investigating
Some customers on trial domains may receive multiple email notifications after mapping a drive using the Desktop App. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Apr 7, 10:31 PM
March 2026
Intermittent issues with Azure SSO login (All regions)
major

Started: Mar 16, 4:43 PM

investigating
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide an update as soon as we have more information.
Mar 17, 10:44 AM
investigating
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.
Mar 17, 7:43 AM
investigating
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.
Mar 17, 4:38 AM
investigating
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.
Mar 17, 1:31 AM
investigating
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.
Mar 16, 10:26 PM
investigating
We are actively investigating the issue and will provide an update on the situation within the next 3 hours.
Mar 16, 9:02 PM
investigating
We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.
Mar 16, 8:04 PM
investigating
We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.
Mar 16, 7:07 PM
investigating
We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.
Mar 16, 6:09 PM
investigating
We continue to investigate the issue and will provide an update within the next 30 minutes.
Mar 16, 5:41 PM
investigating
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
Mar 16, 5:12 PM
investigating
We are currently investigating intermittent issues with Azure SSO login in the All regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Mar 16, 4:43 PM