New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Device Magic Outage History

Uptime record, past incidents, and downtime history for Device Magic.

Checking current status...
97.8% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 100% 12 0
April 2026 96.7% 30 1
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
SMS Delivery Service Disruption
minor

Started: Apr 28, 12:20 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 28, 5:53 PM
identified
We are currently investigating an issue causing unsuccessful SMS delivery in Device Magic. Our team has identified the problem and is actively working on a fix. Other Device Magic services remain operational at this time. We appreciate your patience and understanding while we work to resolve this, and we will provide another update as soon as SMS functionality has been fully restored.
Apr 28, 12:20 PM
Support Email Temporarily Unavailable - Chat Support Still Available

Started: Apr 13, 2:46 PM

identified
We are continuing to work on a fix for this issue.
Apr 13, 3:10 PM
identified
Our Support email at support@devicemagic.com is currently experiencing issues and we’re unable to receive new emails right now. Live chat support remains fully available. To reach our team, please log into the Device Magic Management Console and click the chat icon in the bottom-right corner of your screen to start a conversation with Support. We’re actively working to resolve the email issue and will post an update once it’s been fixed. Thank you for your patience - and please use ...
Apr 13, 2:46 PM