Descript Outage History
Daily status observations, past incidents, and reported issue history for Descript.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 88% | 25 | 3 |
| July 2026 | 77.4% | 31 | 7 |
| June 2026 | 73.3% | 30 | 8 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Help Center temporarily down
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational. If you are experiencing issues, please delete site data and close your browser completely and try again.
investigating
We have reports that the help center is unavailable for some users. We are currently in the process of updating our support infrastructure. If this happens to you, please refresh your page and/or clear your browsers cache. We will update as soon as the update is complete.
Audition + AAF Timeline export unavailable
Started:
investigating
Audition + AAF Timeline export is currently down. We will update as soon as functionality is restored.
Rooms Outage
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
We have detected a problem and are investigating the underlying issue.
July 2026
Issue with uploads to media library
Started:
identified
We have identified the underlying issue and are working to restore functionality.
investigating
We have detected an issue with uploads to the media library. Currently uploads are failing if uploaded to the root directory. As a workaround please create a folder within the media library and upload directly to that folder. If you have any questions please reach out to support.
Video Regenerate failing for some users
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
We have detected a problem and are investigating the underlying issue.
investigating
We have detected an issue with Video Regenerate and are working to restore functionality. We will update here as soon as we have more information.
Video files appear frozen or low FPS after import
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
identified
We have identified the underlying issue and are working to restore functionality.
investigating
We have detected a problem and are investigating the underlying issue.
As a workaround, many users have found success by using Replace File([https://help.descript.com/hc/en-us/articles/10165830016397-Replace-file](https://help.descript.com/hc/en-us/articles/10165830016397-Replace-file "https://help.descript.com/hc/en-us/articles/10165830016397-Replace-file")) to re-upload the file.
SquadCast recordings intermittently failing
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
We have detected a problem and are investigating the underlying issue.
Issues with Media Playback
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
The team has detected an issue with playback (freezing, stuttering, poor performance, artifacts, and related symptoms). We are currently investigating.
Playback Failures
Started:
monitoring
We are aware of an issue in Descript that caused playback failures from around 6:15am Eastern. At this time, functionality is fully restored and we are monitoring to ensure the system continues to be operational.
Unplanned Underlord Outage
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
We have detected a problem with Underlord. At this time, API requests to Underlord agent may fail, and prompts sent to the Underlord agent in-app may fail with an error. We're working on finding the root cause and implementing a solution as soon as possible.
Error when trying to initiate recording
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
Some users are receiving a “Recorder video failed to initialize assets” error when initiating recordings with both the Editor and Screen recorders.
June 2026
Projects reverting to earlier revisions after reopening
Started:
investigating
Some users are seeing a collaborator sync issue where opening a project causes it to revert to an earlier version.
We are currently investigating the underlying issue.
Unable to start join sessions
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
We have detected a problem preventing hosts and guests from joining Rooms sessions, and we are currently investigating
Rooms sessions unable to upload successfully
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
We have detected a problem with the upload of Rooms sessions and are investigating the underlying issue.
investigating
We have detected a problem preventing users from being able to start and maintain successful Rooms sessions. We are investigating the underlying issue.
Elevated Publishing Errors
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
We are investigating an issue where publishing fails. We are actively investigating and will update as soon as we have more information.
Projects failing to publish
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
We have detected a problem causing some publishes to fail and are investigating the underlying issue.
AI Speech generation failing for some stock voices
Started:
monitoring
Functionality has recovered, and we are monitoring to ensure the system continues to be operational.
investigating
AI Speech is failing to generate for some stock speakers. We are currently investigating the root cause and working to resolve the issue as soon as possible.
Multiple AI Actions failing
Started:
monitoring
Functionality has been restored, and we are monitoring to ensure the system continues to be operational.
investigating
A number of AI Actions (including all Repurpose and Publish actions), users are receiving an error message that inaccurately states that the feature needs spoken content, even in compositions with enough dialogue.
As a workaround, users can prompt Underlord to execute those actions.
We are currently investigating the root cause and working to restore functionality.
Descript website is down
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
We have detected a problem with the main website and are investigating the underlying issue. At this time, [web.descript.com](http://web.descript.com "web.descript.com") appears to be functional.
Speaker Detection is failing
Started:
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
investigating
We have detected an issue with Speaker Detection and are investigating the underlying issue.
Captions and layers are not rendering when exported
Started:
monitoring
investigating
May 2026
Descript.com and sub pages are currently down
Started:
monitoring
identified
investigating
Agent Underlord - 400 Errors
Started:
identified
investigating
Difficulties with making new MCP connections
Started:
monitoring
investigating
Stock Media unavailable
Started:
investigating
Delays in playback
Started:
monitoring
identified
investigating
investigating
Audio missing from exported projects
Started:
monitoring
investigating
AI Speech failing for some users
Started:
investigating
April 2026
Underlord is down for users
Started:
monitoring
investigating
investigating
Issues with connecting to Rooms/SquadCast sessions
Started:
monitoring
identified
investigating
Transcription Outage
Started:
identified
investigating
Some users are unable to start Recordings
Started:
monitoring
identified
investigating
Errors in Publishing
Started:
monitoring
identified
investigating
Publishing is delayed
Started:
monitoring
resolved
monitoring
identified
Drive project search does not work
Started:
identified
investigating
Edit in Descript - Third Party Import Errors
Started:
monitoring
identified
investigating
Playback errors on Share pages and embedded videos
Started:
monitoring
March 2026
Playback Errors Affecting Projects
Started:
monitoring
investigating
investigating
Issues with playback
Started:
monitoring
identified
investigating
investigating
Degraded Media Understanding performance
Started:
investigating