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92.9%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
8 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Analytics failing to load with "Invalid control source"
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating reports of Analytics failing within the EU region; that is to say; .eu.deputy.com, .uk.deputy.com domains. This appears as reports returning the error "Invalid control source".
Analytics Reports Failing to Load
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineers have successfully restored full functionality to our analytics suite.
identified
We have identified the root cause and our engineers are working to restore functionality.
investigating
This outage is only impacting AMER businesses. We're still working to identify the cause.
investigating
We are currently investigating reports of analytics not loading.
July 2026
Deputy Performance issues (US)
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are aware of potential performance issues caused by an AWS Operational Issue. We are currently monitoring this issue closely
Deputy Outage- People Tab, Analytics, Payroll, Timesheets
Source not attested
Last archived state: resolved
View archived record details
monitoring
The Launch Darkly service is recovering. We are currently monitoring the recovery at this time and applying additional fixes
identified
Launch Darkly continues to have an outage. We are monitoring the Launch Darkly issue closely and also investigating possible alternatives fixes
identified
We are continuing to work on a fix.
identified
We are in the process of deploying a fix.
identified
We're actively monitoring the LaunchDarkly incident that is currently impacting Deputy accounts
investigating
We are currently investigating reports of outages throughout the Deputy platform
May 2026
Analytics not loading reports
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
April 2026
Unable to connect to Xero from Deputy.
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We've identified the cause of the connection issue between Deputy and Xero, which is intermittently preventing some customers from connecting Xero or reauthorizing an existing connection. We're actively working with the Xero team, and a fix is being applied on their side.
investigating
We're aware of an issue where customers cannot connect to Xero from Deputy.
We are currently investigating this issue.
Schedules and Timesheets unable to approve or publish
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Slow loading when publishing a shift
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating reports of Deputy being slow or stuck on loading when trying to publish a shift.
