Deputy Outage History
Daily status observations, past incidents, and reported issue history for Deputy.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 68% | 25 | 8 |
| July 2026 | 35.5% | 31 | 20 |
| June 2026 | 40% | 30 | 18 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Analytics failing to load with "Invalid control source"
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating reports of Analytics failing within the EU region; that is to say; .eu.deputy.com, .uk.deputy.com domains. This appears as reports returning the error "Invalid control source".
Analytics Reports Failing to Load
Started:
monitoring
Our Engineers have successfully restored full functionality to our analytics suite.
identified
We have identified the root cause and our engineers are working to restore functionality.
investigating
This outage is only impacting AMER businesses. We're still working to identify the cause.
investigating
We are currently investigating reports of analytics not loading.
July 2026
Deputy Performance issues (US)
Started:
identified
We are aware of potential performance issues caused by an AWS Operational Issue. We are currently monitoring this issue closely
Deputy Outage- People Tab, Analytics, Payroll, Timesheets
Started:
monitoring
The Launch Darkly service is recovering. We are currently monitoring the recovery at this time and applying additional fixes
identified
Launch Darkly continues to have an outage. We are monitoring the Launch Darkly issue closely and also investigating possible alternatives fixes
identified
We are continuing to work on a fix.
identified
We are in the process of deploying a fix.
identified
We're actively monitoring the LaunchDarkly incident that is currently impacting Deputy accounts
investigating
We are currently investigating reports of outages throughout the Deputy platform
May 2026
Analytics not loading reports
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
April 2026
Unable to connect to Xero from Deputy.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We've identified the cause of the connection issue between Deputy and Xero, which is intermittently preventing some customers from connecting Xero or reauthorizing an existing connection. We're actively working with the Xero team, and a fix is being applied on their side.
investigating
We're aware of an issue where customers cannot connect to Xero from Deputy.
We are currently investigating this issue.
Schedules and Timesheets unable to approve or publish
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Slow loading when publishing a shift
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating reports of Deputy being slow or stuck on loading when trying to publish a shift.