New Multi-region uptime checks and custom-domain status pages

Demandbase Outage History

Daily status observations, past incidents, and reported issue history for Demandbase.

Checking current status...
92.3% of 91 observed days had no reported issue

90-Day Trend

May 28Aug 25

Monthly Status Summary

Month Issue-free days Days Tracked Days with Issues
August 2026 84% 25 4
July 2026 96.8% 31 1
June 2026 93.3% 30 2
May 2026 100% 5 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Daily Status (Last 91 Days)

May 27 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Customer data imports erroring out
minor 1809h 37m

Started:

investigating
We are currently investigating this issue.
May 2026
Increased error rate in DB1
major 2048h 31m

Started:

monitoring
The errors are resolved. We are monitoring.
investigating
We are aware of the increase in errors in DB1 and we are investigating.
DB1 data delayed
minor 2313h 58m

Started:

identified
We are expecting to be fully caught up in the next 2 to 3 hours.
identified
The system is on track to fully catch up by ~5PM Pacific. Tenant data such as yesterday's site analytics and CRM/MAS updates should surface in the next few hours.
identified
The overnight data refresh is behind schedule. We have fixed the issue and are working on getting caught up. The most recent data is from May 13th.
DB1 data delayed
major 2484h 17m

Started:

monitoring
We are continuing to work on refreshing DB1 with the latest data.
monitoring
We have recovered from the errors we were experiencing previously. We are working on getting the data caught up.
identified
We are continuing to work on a fix for this issue.
identified
We are recovering our infrastructure in a new availability zone while we wait for Amazon to recover the failed availability zone
investigating
We are continuing work on this issue. It is also impacting DB1 for Marketing in addition to Sales. Ads data visibility is also affected.
investigating
Team is working on a few mitigation strategies
investigating
We are currently experiencing issues with DB1 for Sales, Chrome extension and ULB due to underlying AWS issues.