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Demandbase Outage History

Uptime record, past incidents, and downtime history for Demandbase.

Checking current status...
86.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 12Jul 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 90% 10 1
June 2026 93.3% 30 2
May 2026 77.4% 31 7
April 2026 90% 20 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 11 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Customer data imports erroring out
minor

Started: Jun 5, 4:32 PM

investigating
We are currently investigating this issue.
Jun 5, 4:32 PM
May 2026
Increased error rate in DB1
major

Started: May 26, 5:38 PM

monitoring
The errors are resolved. We are monitoring.
May 26, 6:02 PM
investigating
We are aware of the increase in errors in DB1 and we are investigating.
May 26, 5:38 PM
DB1 data delayed
minor

Started: May 15, 4:11 PM

identified
We are expecting to be fully caught up in the next 2 to 3 hours.
May 15, 9:24 PM
identified
The system is on track to fully catch up by ~5PM Pacific. Tenant data such as yesterday's site analytics and CRM/MAS updates should surface in the next few hours.
May 15, 5:54 PM
identified
The overnight data refresh is behind schedule. We have fixed the issue and are working on getting caught up. The most recent data is from May 13th.
May 15, 4:11 PM
DB1 data delayed
major

Started: May 8, 1:51 PM

monitoring
We are continuing to work on refreshing DB1 with the latest data.
May 9, 2:07 PM
monitoring
We have recovered from the errors we were experiencing previously. We are working on getting the data caught up.
May 8, 9:45 PM
identified
We are continuing to work on a fix for this issue.
May 8, 9:44 PM
identified
We are recovering our infrastructure in a new availability zone while we wait for Amazon to recover the failed availability zone
May 8, 7:45 PM
investigating
We are continuing work on this issue. It is also impacting DB1 for Marketing in addition to Sales. Ads data visibility is also affected.
May 8, 4:28 PM
investigating
Team is working on a few mitigation strategies
May 8, 2:27 PM
investigating
We are currently experiencing issues with DB1 for Sales, Chrome extension and ULB due to underlying AWS issues.
May 8, 1:51 PM
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