Dashlane Outage History
Daily status observations, past incidents, and reported issue history for Dashlane.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 40% | 25 | 15 |
| July 2026 | 0% | 31 | 31 |
| June 2026 | 0% | 30 | 30 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Degradation services
Started:
investigating
Service has been restored. We are actively monitoring the situation.
monitoring
We are currently investigating reports of performance degradation affecting Dashlane vault services. Users may experience slow response times or intermittent issues with logins, data synchronization, and backups. Our engineering team is actively investigating the root cause and working to restore full service. We will provide updates as soon as more information becomes available
Slowness when using the Dashlane apps or not able to Login
Started:
investigating
Between 06:50 and 8:30 UTC today, we experienced a disruption that affected Dashlane. During this period you might have experienced general platform slowness or faced errors when trying to login.
We are pleased to report that the issue has been successfully mitigated and all services are now fully recovered and operating normally, we are currently keeping it under monitoring.
We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve...
investigating
We are currently facing difficulties logging into the platform. Our team is actively investigating the issue. We will provide another update as soon as we have more information. We apologize for the inconvenience and appreciate your patience while we work to resolve this
June 2026
Partial Disruption of 2FA Services
Started:
investigating
Service has been restored, and a workaround has been completed for Two-Factor Authentication (2FA). We are actively monitoring the situation.
monitoring
Dashlane is actively investigating a service disruption affecting Two-Factor Authentication (2FA) via the browser extension for a subset of users. Service restoration is our immediate priority. We will issue further updates as our investigation progresses, and we thank our customers and partners for their patience during the resolution of this issue.
Temporary degradation Dashlane Platform
Started:
investigating
We experienced an issue that had an impact on the Dashlane platform from approximately 10:35 UTC to 10:50 UTC. Users may have experienced SSO login errors, slow load times, inability to retrieve data, or errors when attempting to perform several actions.
We have confirmed full recovery, and we are currently monitoring the situation.
This issue is unrelated to the recent brute force incident.
May 2026
Investigating Unexpected Account Notifications and Login Issues
Started:
Primary Data Center
Email notifications
Two-factor authentication (2FA)
investigating
Dashlane has published a Security Advisory and customer FAQ with additional details of the incident, investigation status, impact to user accounts, and steps we’ve taken to protect customers. There is no evidence that Dashlane’s internal system has been impacted.
For further information, please reference our Security Advisory: https://support.dashlane.com/hc/articles/36038764990866
investigating
We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended.
Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems.
Thank you for your patience and understanding.
investigating
We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended.
Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems.
Thank you for your patience and understanding.
monitoring
We are continuing to investigate the "Account suspended" notifications. Our engineering teams are actively working on a resolution and investigating the root cause of these messages.
We are treating this with the highest priority and will provide further updates here as soon as more information becomes available. Thank you for your continued patience and understanding.
investigating
We have received reports from several users having received an email that their account has been suspended. We have also received reports that some users are experiencing difficulties in logging in to Dashlane after resetting their master password.
We are investigating this situation, and we will provide further updates as soon as we have more information. Thank you for your understanding.
April 2026
Instability while using Dashlane Extension
Started:
monitoring
We have identified that this issue is caused by a bug in the browser itself. A fix has been released in browser version 147.0.7727.101/2. Users should update their browser to this version or later and ensure the Dashlane extension is up to date to resolve the issue.
investigating
We've received some reports of users experiencing some instability while using the Dashlane extension in Chromium browsers.
We are investigating and will provide an update when we know more.
In the meantime, for any customer experiencing an endless load of the extension, please try to reinstall it or use a non-Chromium browser.