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97.3%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
7 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Streaming outage in several avatar types
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are currently monitoring the results to ensure full recovery. We will confirm once the issue is fully resolved.
identified
We have identified the root cause of the issue affecting several avatar types - streaming connection failures. A fix is being implemented. We will continue to provide updates as we make progress.
investigating
We are currently investigating reports of an issue affecting Talks and Clips Streaming for Agents connection failures. Our team is working to identify the root cause. We will provide an update as soon as more information is available.
Agent audio not playing for Fluent Clip presenters
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of an issue affecting Fluent clip presenters, where agent audio is not playing.
June 2026
Partial Outage in Agents and Talks/Clips Streaming
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of an issue affecting agents api and streaming. Our team is working to identify the root cause. We will provide an update as soon as more information is available.
Outage in Clips (V3 Pro Avatars) Streamer
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of an issue affecting **[V3 Pro Avatars](https://docs.d-id.com/reference/clips-premium-avatars) streaming**. Our team is working to identify the root cause. We will provide an update as soon as more information is available.
Specific avatar sessions failing
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of an issue affecting Agent sessions. Our team is working to identify the root cause. We will provide an update as soon as more information is available.
