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D-ID Outage History

Uptime record, past incidents, and downtime history for D-ID.

Checking current status...
94.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 86.7% 15 2
July 2026 100% 31 0
June 2026 90% 30 3
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Streaming outage in several avatar types
major

Started: Aug 11, 8:09 PM

monitoring
A fix has been implemented and we are currently monitoring the results to ensure full recovery. We will confirm once the issue is fully resolved.
Aug 11, 8:16 PM
identified
We have identified the root cause of the issue affecting several avatar types - streaming connection failures. A fix is being implemented. We will continue to provide updates as we make progress.
Aug 11, 8:16 PM
investigating
We are currently investigating reports of an issue affecting Talks and Clips Streaming for Agents connection failures. Our team is working to identify the root cause. We will provide an update as soon as more information is available.
Aug 11, 8:09 PM
Agent audio not playing for Fluent Clip presenters
minor

Started: Aug 9, 10:44 AM

investigating
We are currently investigating reports of an issue affecting Fluent clip presenters, where agent audio is not playing.
Aug 9, 10:44 AM
June 2026
Partial Outage in Agents and Talks/Clips Streaming
major

Started: Jun 16, 2:03 PM

investigating
We are currently investigating reports of an issue affecting agents api and streaming. Our team is working to identify the root cause. We will provide an update as soon as more information is available.
Jun 16, 2:03 PM
Outage in Clips (V3 Pro Avatars) Streamer
major

Started: Jun 14, 10:42 AM

investigating
We are currently investigating reports of an issue affecting **[V3 Pro Avatars](https://docs.d-id.com/reference/clips-premium-avatars) streaming**. Our team is working to identify the root cause. We will provide an update as soon as more information is available.
Jun 14, 10:42 AM
Specific avatar sessions failing
minor

Started: Jun 8, 3:14 PM

investigating
We are currently investigating reports of an issue affecting Agent sessions. Our team is working to identify the root cause. We will provide an update as soon as more information is available.
Jun 8, 3:14 PM
May 2026
Partial Outage on Studio
major

Started: May 5, 2:35 PM

investigating
May 5, 2:37 PM
March 2026
Partial outage in Agents V3 streamers
major

Started: Mar 30, 10:47 AM

investigating
Mar 30, 10:47 AM
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