Crisp Outage History
Uptime record, past incidents, and downtime history for Crisp.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 100% | 9 | 0 |
| June 2026 | 93.3% | 30 | 2 |
| May 2026 | 90.3% | 31 | 3 |
| April 2026 | 76.2% | 21 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Scintilla Data Pipeline Delay
Started: Jun 25, 10:55 AM
monitoring
The bulk of the data has been processed and delivered. We are still seeing a small number of remaining datasets processing, which we expect to complete over the next couple of hours.
Jun 25, 7:38 PM
monitoring
We have implemented a fix and expect all data to be fully caught up by 2:00 PM CST today. We will continue to monitor progress and provide updates if anything changes.
Jun 25, 2:17 PM
identified
The issue has been identified and a fix is being implemented.
Jun 25, 12:34 PM
investigating
Scintilla data pipelines are currently experiencing delays. Our team is actively investigating and working to restore normal processing as quickly as possible.
We will provide our next update by 9:00 AM CST, or sooner if there is a significant change.
Jun 25, 10:55 AM
May 2026
Rema Connect - Yesterdays' data delayed
Started: May 29, 9:11 AM
identified
Because of a processing delay, data for yesterday(2026-05-28) is not yet available in Rema Connect. We expect this to be resolved within the next couple of hours.
May 29, 9:11 AM
Scintilla Category Advisor Data is Delayed
Started: May 17, 11:20 PM
investigating
Category Advisor data from the Scintilla APIs is arriving later than usual, which is causing delays to downstream processing and reporting. Up-to-date data is currently not available.
Our systems will detect and process the data as it becomes available, and we will continue to keep you updated.
May 17, 11:20 PM
April 2026
Walmart Basic Portal Reporting "overinflated data for POS Quantity & POS Sales"
Started: Apr 20, 2:38 PM
identified
This issue serves as a cross post from the Walmart Retail Link portal regarding data for Walmart Basic clients only. They are receiving and investigating reports of overinflated data for POS Quantity & POS Sales and are working through. We are tracking the issue and will determine next steps on our end once this investigation and resolution from Walmart is established.
Apr 20, 2:38 PM
Walmart Basis portal not returning data for weekly and daily data reports
Started: Apr 19, 10:08 PM
investigating
The Walmart Basic portal is experiencing an issue that is not allowing our team to pull the weekly reports for the most recent weeks data, weekly restates or Daily Sales and Inventory reports. We are continuing to monitor for when data becomes available and report functionality is restored. We will update you when we begin processing. At this point, we expect weekly and daily data will be delayed.
This issue is only for Customers on Walmart Scintilla Basic.
Apr 19, 10:08 PM
Walmart Scintilla Basic LY Value Inflation in CRS
Started: Apr 15, 3:29 PM
identified
We've identified an issue affecting last year (LY) sales data in the Scintilla Basic weekly sales reporting for Walmart Weeks 202501 through 202509. LY sales metrics (dollars and units) are appearing at approximately 2x expected values in CRS Ad Hoc reports for YOY sales comparisons. Our engineering team has identified the cause and is working to resolve the issue. This issue is not affecting our Charter clients.
Apr 15, 3:29 PM