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Crisp Outage History

Uptime record, past incidents, and downtime history for Crisp.

Checking current status...
92.3% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 92% 25 2
April 2026 83.3% 30 5
March 2026 100% 31 0
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Scintilla Category Advisor Data is Delayed
minor

Started: May 17, 11:20 PM

investigating
Category Advisor data from the Scintilla APIs is arriving later than usual, which is causing delays to downstream processing and reporting. Up-to-date data is currently not available. Our systems will detect and process the data as it becomes available, and we will continue to keep you updated.
May 17, 11:20 PM
April 2026
Walmart Basic Portal Reporting "overinflated data for POS Quantity & POS Sales"
major

Started: Apr 20, 2:38 PM

identified
This issue serves as a cross post from the Walmart Retail Link portal regarding data for Walmart Basic clients only. They are receiving and investigating reports of overinflated data for POS Quantity & POS Sales and are working through. We are tracking the issue and will determine next steps on our end once this investigation and resolution from Walmart is established.
Apr 20, 2:38 PM
Walmart Basis portal not returning data for weekly and daily data reports
major

Started: Apr 19, 10:08 PM

investigating
The Walmart Basic portal is experiencing an issue that is not allowing our team to pull the weekly reports for the most recent weeks data, weekly restates or Daily Sales and Inventory reports. We are continuing to monitor for when data becomes available and report functionality is restored. We will update you when we begin processing. At this point, we expect weekly and daily data will be delayed. This issue is only for Customers on Walmart Scintilla Basic.
Apr 19, 10:08 PM
Walmart Scintilla Basic LY Value Inflation in CRS
major

Started: Apr 15, 3:29 PM

identified
We've identified an issue affecting last year (LY) sales data in the Scintilla Basic weekly sales reporting for Walmart Weeks 202501 through 202509. LY sales metrics (dollars and units) are appearing at approximately 2x expected values in CRS Ad Hoc reports for YOY sales comparisons. Our engineering team has identified the cause and is working to resolve the issue. This issue is not affecting our Charter clients.
Apr 15, 3:29 PM
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