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Copado Solutions Outage History

Uptime record, past incidents, and downtime history for Copado Solutions.

Checking current status...
89% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 80% 15 3
July 2026 87.1% 31 4
June 2026 90% 30 3
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
GitHub Authentication Issue
minor

Started: Jul 21, 9:58 AM

monitoring
GitHub's status has been updated to indicate that the incident is resolved. We will monitor for now and update this incident to Resolved once we have confirmed that full functionality is restored.
Jul 21, 12:09 PM
identified
We have identified that the Git authentication errors impacting customers are related to an ongoing GitHub service incident: https://www.githubstatus.com/ We are monitoring closely and will update this status when more information is available.
Jul 21, 10:46 AM
investigating
We are currently investigating an issue impacting a subset of customers who are experiencing Git authentication errors when committing or promoting components. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.
Jul 21, 9:58 AM
Metadata getting error could not clone repository repository

Started: Jul 15, 9:25 PM

investigating
We have received reports from a small number of customers experiencing repository-related issues with their CICD pipelines. Due to the pattern of these reports, we are currently investigating this as a potential service degradation. While your specific Orgs and CICD operations may not be impacted, please feel free to open a case in our Success Community if you are experiencing issues.
Jul 15, 9:25 PM
Metadata getting error could not clone repository repository

Started: Jul 15, 8:54 PM

investigating
We are investigating reports of an issue affecting promotions involving the Metadata Format Pipeline. Our engineering team is actively investigating and will provide updates as more information becomes available. Our next update will come within the hour.
Jul 15, 8:54 PM
May 2026
Performance Degradation in CI/CD Pipelines
minor

Started: May 11, 3:23 PM

monitoring
Status update: Monitoring We have observed a complete drop in authentication errors over the last hour and currently consider this issue resolved. Our team will continue to monitor the system to ensure stability. Action required: If you experienced an error, please re-authenticate your credentials and retry your jobs. Please note that the main Credential for the Org where Copado is installed must be validated first; after that is complete, all subsequent Credential records must be validated ...
May 11, 7:05 PM
investigating
The majority of the instability being experienced is due to the "frequent rotation of Refresh Tokens" now being enforced by Salesforce, which we are in the process of further mitigating, at scale.
May 11, 3:44 PM
investigating
We are currently investigating reports of performance degradation impacting CI/CD pipelines. During this time, some users may also experience intermittent delays or unexpected validation errors when utilizing the CICD Pipeline, which may also affect the Data Deploy Service. Our engineering teams are actively looking into the situation to identify the root cause. We will provide an update as soon as more information is available.
May 11, 3:23 PM
Elevated Error Rates in Copado AI Services
major

Started: May 5, 2:58 PM

monitoring
We have successfully resolved the issue affecting Copado AI Services for our North American servers. Normal service has been fully restored, and users should no longer experience errors when utilizing AI features. We will continue to monitor the service closely to ensure optimal performance. We apologize for any inconvenience this caused and appreciate your patience while our team worked to restore service.
May 5, 4:00 PM
investigating
We are continuing to investigate this issue.
May 5, 3:59 PM
investigating
We are continuing to investigate this issue.
May 5, 3:00 PM
investigating
We are currently investigating an issue affecting Copado AI Services, where users may be experiencing consistent "Agentic LLM task failed" errors. Our engineering team has identified that this is stemming from an overloaded state with one of our upstream AI providers (Anthropic) in our primary hosting region, North America. We are treating this with the highest priority and will provide another update as soon as we have more information or a resolution.
May 5, 2:58 PM
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