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98.8%of 83 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
96.8%
31
1
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Our team has found the issue causing calls to be incorrectly rejected with a 503 funds required, and implemented a fix. At this time we are seeing calls processing normally, we are continuing to monitor for stability.
investigating
We are investigating an issue causing some inbound and outbound voice calls to fail. Our engineering team is actively working on it. Messaging services are not affected. We will post an update within 30 minutes.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Freshbooks Billing Services Down
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Freshbooks has implemented a fix to resolve the issue effecting the ability to make payments. At this time we are seeing payments process normally, and we are continuing to monitor for stability.
identified
Freshbooks has advised that the issue has been identified, and they are working quickly to resolve. We will post an update as soon as everything is resolved.
investigating
Commio is currently experiencing an issue with submitting payments to Freshbooks Billing Service. We are waiting to get a resolution timeline from Freshbooks. Until this issue is resolved you may receive an error when attempting to make a payment or update any billing information. We will update the status as more information is received or the issue is resolved. If you need further assistance please send a ticket to support@commio.com and you can monitor the service status via: http://stat...
May 2026
Outbound Calling Failures
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the issue causing outbound calls to fail, and a fix has been implemented. At this time we are monitoring for stability.
investigating
We are currently experiencing a service issue that is affecting outbound voice. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to support@commio.com and monitor service status via: http://status.commio.com
Inbound Call Failures
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing a service issue that is affecting inbound calls. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to support@commio.com and monitor service status via: http://status.commio.com
April 2026
10DLC Outbound/Inbound SMS and MMS Messaging Failures
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified and corrected the issue causing messages to not be sent. During this time messages were queued and are now being sent. We are continuing to monitor for stability.
investigating
Our team continues to investigate the issue causing SMS/MMS failures, we will continue to provide updates as they are available.
investigating
We are currently experiencing issues with sending and receiving 10DLC SMS/MMS messages. The issue is being investigated.
