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97.3%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We're aware that some customers on iOS are seeing the CoinJar app close unexpectedly when opening it or shortly afterwards. This is caused by an issue with a third-party service provider and is not related to your account or funds.
Your funds and account are safe. In the meantime, you can continue to access your account and trade via the CoinJar web app at https://app.coinjar.com/
We're working with our provider on a fix and will post updates here.
Legacy Incident Archive
2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Delays with Identity Verification (CoinJar Australia)
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We've identified an issue impacting Australian customers attempting to complete identity verification. We're working to restore the service as soon as possible.
Existing customers who have already been verified can continue to trade, deposit, and withdraw as normal.
If you're in the process of verifying your identity or haven't started yet, we will provide updates as soon as they are available. We appreciate your patience while we work to resolve this.
Incident: Delays With Cryptocurrency - ADA, DOGE, ETH, ERC-20, SOL, and SPL tokens
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We're currently investigating an issue affecting ADA, DOGE, ETH, ERC-20, SOL, and SPL tokens.
All other cryptocurrency transfers are being processed as normal.
We will provide updates as soon as they become available.
