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79.2%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
71.4%
28
8
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
14 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Intermittent API errors
majorSource not attested
Last archived state: resolved
View archived record details
Sync For Expenses ConnectivitySync For Commerce ConnectivityCloverCloverSage 50
monitoring
We have implemented a fix.
Affected users should now notice that they are again able to use the affected services as normal. Queued syncs will resume automatically.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
identified
We're aware of an issue affecting a number of our integrations and sync services and are currently implementing a fix to remediate the issue.
Requests to these services are currently returning errors. Retrying will return the same error until we've fixed the issue, so no action is needed from you. Queued syncs will resume automatically once service is restored.
All other integrations and services are operating normally. We'll update this page as soon as we have more to share.
This inciden...
Portal: Company Reports Page Failing To Load.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix.
Affected users should now notice that they are now able to access the reports page without an error. You may need to perform a hard refresh of your browser.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
investigating
We are actively investigating an issue preventing users from accessing the Company reports page.
Affected users will notice that when attempting to navigate to the Lending > Reports page for a given company, the web page will show a generic 'Oh no! Something went wrong' error.
This incident will be updated as soon as we have identified the issue, and no later than 17:00
Reports Generation and Expenses Latency
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Affected users should now notice that reports generation and sync for expenses transactions pushes run much more quickly.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
investigating
We are actively investigating an issue which will be causing our reports generation and sync for expenses transactions pushes to take longer than normal.
Affected users will notice that when they attempt to generate a report, it may take several minutes longer than usual.
July 2026
Complete Outage of Codat Portal and all Codat API services
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix to the complete outage.
Affected users should now notice that they are again able to use the Codat portal and Api as normal.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
investigating
We are actively investigating an issue preventing users from both using the Codat portal and calling our public facing APIs.
Affected users will notice that they are unable to call the Codat Api without an error or login to the Codat portal.
This incident will be updated as soon as we have identified the issue, and no later than 17:07
Major outage across all Codat Platform.
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix for the outage. Codat's services and Portal should now be accessible again.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
investigating
We are actively investigating an issue preventing users from logging into the Codat Portal and making API calls to our Public API.
Affected users will notice that they are unable to log into the Codat web portal and make API calls. There would be a 500 category error surfaced in both cases.
This incident will be updated as soon as we have identified the issue, and no later than 14:40
Intermittent Xero Integration Outage
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work with our partner Xero, and a resolution has been identified. Both parties are looking to assuage the problem asap and a resolution should be implemented as soon as possible.
As per our observations, the failures are intermittent, so any push or pull operations which don't succeed as expected can be retried. As soon as we are confident that a fix has been deployed, we will update the status page to reflect this.
identified
We are continuing to work with our partners at Xero in an attempt to mitigate this issue.
As per our observations, the failures are intermittent, so any push or pull operations which don't succeed as expected can be retried. As soon as we are confident that a fix has been deployed, we will update the status page to reflect this.
investigating
We have identified the cause of the incident and are currently implementing a fix to remediate the issue.
This incident will be updated as soon as we have successfully tested and rolled out the fix, which will be no later than 13:25
investigating
We have identified the cause of the incident and are currently implementing a fix to remediate the issue.
This incident will be updated as soon as we have successfully tested and rolled out a fix and no later than 12:48 UK Time
investigating
Following on from Incident https://status.codat.io/incidents/92vdwfbdrw97, we are still observing some Xero failures.
Affected users will notice that their push or pull operations to Xero are failing with an Auth - related error. The errors appear to be transient, so our users are advised to retry any failed operations.
This incident will be updated as soon as we have identified the issue, and no later than 11:55
Xero Integration Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Push and Pull For the Xero integration are now working again as expected.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
investigating
We are actively investigating an issue preventing users from Pulling and Pushing Data to Xero.
Affected users will notice that all Xero Push and Pull Operations result in an error.
This incident will be updated as soon as we have identified the issue, and no later than 16:09
Intermittent Xero Link Failures
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified a mitigation whilst we continue to investigate the root cause. Users should now be able to link Xero companies to Codat.
This incident will be updated as soon as we have successfully tested and rolled out a permanent fix.
investigating
We have identified a mitigation whilst we continue to investigate the root cause. Users should now be able to link Xero companies to Codat.
This incident will be updated as soon as we have successfully tested and rolled out a permanent fix.
investigating
We are actively investigating an issue preventing a subset of users from linking their Xero companies to Codat.
Affected users will notice that upon being redirected to Xero during the link flow, a Xero error page will show, with a 500 error code.
This incident will be updated as soon as we have identified the issue, and no later than 14:05
June 2026
Intermittent API errors
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix. Affected users should notice that API queries have returned to normal, and they can now login to the Portal.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues, please contact support@codat.io for further assistance.
investigating
Our monitoring has flagged a higher than usual volume of errors.
Affected users may notice that API calls are erroring, and they may be unable to login to the Codat Portal.
This could have been noticed between 15:03UTC - 15:30UTC
This incident will be updated as soon as we have identified the issue.
Users unable to create companies with Tags
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix in production.
Affected users should now notice that they're now able to create companies with tags as normal.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
identified
We are currently investigating an issue preventing users from creating companies with tags.
This incident will be updated as soon as we have successfully tested and rolled out a fix in production.
