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83.8%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
86.7%
30
4
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
[NA]Web dashboard login issues for a small subset of merchants on Safari Browsers
We are currently investigating an issue where a small subset of merchants using the Safari browser are unable to log into the Web Dashboard or set up new accounts. Our engineering team is actively working on a fix to resolve this error. In the meantime, impacted users can bypass this issue by logging in or registering using an alternative web browser, such as Google Chrome, Mozilla Firefox, or Microsoft Edge. We appreciate your patience and will share another update as soon as more information becomes available.
We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.
investigating
Clover merchants may currently experiencing issues with Web Dashboard login and Syncing between devices, Cloud Pay Display Payments, Refunds and Voids. Our engineers are actively working to fix the issue. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.
investigating
Clover merchants may currently experience issues with Cloud Pay Display functionality and Merchant Web Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.
August 2026
[NA] Clover merchants experiencing issues with payment processing
We are investigating an issue affecting payment processing for some merchants. Our engineering teams are actively working on a fix. We will provide updates here as soon as more information is available. Thank you for your patience.
investigating
We are investigating an issue affecting payment processing for some merchants. Our engineering teams are actively working on a fix. We will provide updates here as soon as more information is available. Thank you for your patience.
Legacy Incident Archive
6 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Clover in NA is experiencing issues with Cloud Pay Display
minorSource not attested
Last archived state: resolved
View archived record details
DashboardCloud Pay Display
investigating
Clover merchants may currently experience issues with Cloud Pay Display functionality on third-party connected devices, as well as degraded performance across host devices, Cloud Pay displays, and Merchant Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.
July 2026
Clover in Latin America is experiencing with Cloud Pay Display
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable.
Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window.
Impact: REST API Transacti...
Telstra Outage in Australia
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Telstra has communicated that network services are now 90% restored across Australia. While we are seeing these strong signs of recovery and connectivity is stabilizing for most Clover merchants, we are continuing to monitor the situation closely to ensure full stability across all devices.
If you are still experiencing connectivity issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is 100% complete.
monitoring
We are seeing initial signs of recovery. Telstra has begun restoring cellular services across Australia, and connectivity is starting to stabilize for some Clover merchants.
We are monitoring the situation closely to ensure full stability across all devices. If you are still experiencing issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is fully complete.
identified
There are no new changes to report at this time. Telstra is still working to restore full cellular service for affected merchants in Australia.
We are continuing to monitor the situation closely and will provide another update in an hour, or sooner if new information becomes available.
Reminder: If you are experiencing issues with the Wireless Manager app, please switch your Clover device to Wi-Fi or Ethernet, or use offline processing.
identified
Telstra is continuing to work on restoring cellular services in Australia. Some Clover merchants using Telstra SIMs may still face issues opening the Wireless Manager app.
If you are affected, please switch your device to Wi-Fi or Ethernet. If you cannot switch connections, we recommend processing payments offline until Telstra resolves the disruption.
identified
Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.
May 2026
Clover in North America is experiencing an issue
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.
April 2026
Clover Online Ordering is currently experiencing issues for Australia Region
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.
investigating
We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.
investigating
We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.
Clover Call Center Phone Issue
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing technical issues with our phone systems, which may result in longer wait times for Clover Support. Our engineering teams are working to restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience.
