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100%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
29
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
7 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Call transcriptions may be delayed
Source not attested
Last archived state: resolved
View archived record details
identified
We're currently seeing delays with call transcription due to an ongoing third-party outage affecting one of our model providers. Our team is applying a mitigation and we'll post an update as soon as the backlog is clearing.
June 2026
Partial System Outage
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We're still experiencing an infrastructure issue affecting **calling, dashboard, analytics, and other parts of our system.**
Our team has identified the issue and is actively working on resolving it. We expect to restore the system stability within the next **30 minutes**.
investigating
We're still experiencing an infrastructure issue affecting **calling, dashboard, analytics, and other parts of our system.**
Our team has identified the issue and is actively working on resolving it. We expect to restore the system stability within the next **60 minutes**.
investigating
We're still experiencing an infrastructure issue affecting **calling, dashboard, analytics, and other parts of our system.**
Our team has identified the issue and is actively working on resolving it. We expect to restore the system stability within the next 90 minutes.
investigating
We're currently experiencing an infrastructure issue affecting **calling, dashboard, analytics, and other parts of our system.**
Our team is actively investigating and working to resolve it as quickly as possible. We apologize for the inconvenience and will share further updates every 30 minutes.
Campaigns loading issues
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are investigating an issue causing some campaigns to fail to load in the Dashboard. Affected users may see an incomplete or empty campaign list.
Our investigation has identified a database schema inconsistency between environments that can cause campaign-related requests to fail under certain conditions. We have prepared a fix and are currently deploying it to production.
April 2026
Outage of outbound calls to Czech mobile and landline numbers
