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77.2%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
80%
30
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
29 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
New upstream packages may not appear in repositories
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of new upstream packages not appearing in repositories globally and are applying a fix to restore package syncing. We will post our next update by 19:08 UTC.
investigating
We are continuing to investigate reports of new upstream packages not appearing in repositories globally. There is no material change since our last update. We will post our next update by 19:00 UTC.
investigating
We are investigating reports of new upstream packages not appearing in repositories, starting from approximately 17:00 UTC. We will post our next update by 18:30 UTC.
Intermittent UI timeouts affecting the Package view
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are investigating reports of intermittent UI timeouts affecting the Package view, starting at approximately 12:16 PM UTC.
Users may experience 504 timeout errors on the Packages view. Our engineering team has identified the issue, and mitigation steps are being deployed.
Next Update by 16:00 UTC
investigating
We are investigating reports of intermittent UI timeouts affecting the Package view, starting at approximately 12:16 PM UTC.
Our engineering team is actively working to identify and resolve the underlying cause. We will post our next update by 12:51 PM UTC.
Errors affecting API and web requests
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Impact has been confirmed as ended. The engineering team is investigating & monitoring.
investigating
We are investigating reports of intermittent 500 errors affecting API and web requests across all regions, starting from approximately 17:14 UTC and finishing at 17:15 UTC (Approx 31 seconds impact), related to Database connection exhaustion.
We detected a small number of errors across millions of successful requests in the window. The team is investigating the cause
July 2026
Download Request Latency for Python Packages
minorSource not attested
Last archived state: resolved
View archived record details
identified
Our engineering team has identified the cause and is working to resolve the issue.
investigating
We are currently investigating elevated latency for Python package downloads. Users may experience slow request times or timeouts when downloading packages.
Our engineering team is actively investigating, and we'll update the status accordingly.
We are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today.
Our engineers have successfully deployed a fix and are currently re-syncing affected packages. We will post our next update by 18:37 UTC at the latest.
identified
We are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today. Our engineering team is actively working on the issue and is currently deploying a fix. We will post our next update by 18:20 UTC.
investigating
We are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today. Our engineering team is actively working on the issue and has already implemented immediate mitigations. We will post our next update by 17:51 UTC.
Download Request Latency for Python Packages
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have confirmed the cause of elevated latency for Python package downloads across the US West & EU West regions.
The Engineering team has released a change internally and we're monitoring the service to confirm continued stability.
investigating
We are continuing to investigate elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages.
Our engineering team is currently undertaking several actions to return to normal operations, and we'll update the status accordingly
investigating
We are currently investigating elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages.
Our engineering team is actively investigating, and we'll update the status accordingly.
Intermittent failures when syncing Docker images.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Backfill is currently in progress. We will share the next update once it is completed.
monitoring
Package sync is now fully operational. Some customers may have experienced failures in generating SBOMs during mitigation. We are running a backfill.
identified
Package syncing has been restored. Some security scan results may be delayed while we finish rolling out the remaining fix.
identified
The issue has been identified and our engineering team is currently working on deploying a fix. We will share the next update once the fix is deployed.
investigating
Customers may experience intermittent sync failures for docker images. Our engineers our currently investigating.
Partial outage impacting normal operations in Europe.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
System has returned to normal operational levels.
monitoring
Our Engineers have identified and resolved the issue. We will continue to monitor.
investigating
We are experiencing elevated error rates across all regions. Our engineers are investigating the cause.
Elevated API and package download latency in Europe and US East regions
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The system has returned to normal operations across all regions, and we will continue to monitor stability.
identified
We have taken steps to mitigate the issue. We are seeing operations return to normal levels in most regions. Customers may still experience some degradation in us-west-2.
investigating
We are investigating reports of degraded performance to package downloads and APIs in the Europe and US East regions.
Elevated API and package download latency in Europe and US East regions
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have taken steps to mitigate the issue and are actively monitoring the results.
investigating
We are investigating reports of degraded performance to package downloads and APIs in the Europe and US East regions.
