Cloudsmith Outage History
Daily status observations, past incidents, and reported issue history for Cloudsmith.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 88% | 25 | 3 |
| July 2026 | 80.6% | 31 | 6 |
| June 2026 | 63.3% | 30 | 11 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
New upstream packages may not appear in repositories
Started:
identified
We have identified the cause of new upstream packages not appearing in repositories globally and are applying a fix to restore package syncing. We will post our next update by 19:08 UTC.
investigating
We are continuing to investigate reports of new upstream packages not appearing in repositories globally. There is no material change since our last update. We will post our next update by 19:00 UTC.
investigating
We are investigating reports of new upstream packages not appearing in repositories, starting from approximately 17:00 UTC. We will post our next update by 18:30 UTC.
Intermittent UI timeouts affecting the Package view
Started:
identified
We are investigating reports of intermittent UI timeouts affecting the Package view, starting at approximately 12:16 PM UTC.
Users may experience 504 timeout errors on the Packages view. Our engineering team has identified the issue, and mitigation steps are being deployed.
Next Update by 16:00 UTC
investigating
We are investigating reports of intermittent UI timeouts affecting the Package view, starting at approximately 12:16 PM UTC.
Our engineering team is actively working to identify and resolve the underlying cause. We will post our next update by 12:51 PM UTC.
Errors affecting API and web requests
Started:
investigating
Impact has been confirmed as ended. The engineering team is investigating & monitoring.
investigating
We are investigating reports of intermittent 500 errors affecting API and web requests across all regions, starting from approximately 17:14 UTC and finishing at 17:15 UTC (Approx 31 seconds impact), related to Database connection exhaustion.
We detected a small number of errors across millions of successful requests in the window. The team is investigating the cause
July 2026
Download Request Latency for Python Packages
Started:
identified
Our engineering team has identified the cause and is working to resolve the issue.
investigating
We are currently investigating elevated latency for Python package downloads. Users may experience slow request times or timeouts when downloading packages.
Our engineering team is actively investigating, and we'll update the status accordingly.
Intermittent RPM package upload sync failures affecting package synchronization
Started:
monitoring
We are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today.
Our engineers have successfully deployed a fix and are currently re-syncing affected packages. We will post our next update by 18:37 UTC at the latest.
identified
We are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today. Our engineering team is actively working on the issue and is currently deploying a fix. We will post our next update by 18:20 UTC.
investigating
We are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today. Our engineering team is actively working on the issue and has already implemented immediate mitigations. We will post our next update by 17:51 UTC.
Download Request Latency for Python Packages
Started:
monitoring
We have confirmed the cause of elevated latency for Python package downloads across the US West & EU West regions.
The Engineering team has released a change internally and we're monitoring the service to confirm continued stability.
investigating
We are continuing to investigate elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages.
Our engineering team is currently undertaking several actions to return to normal operations, and we'll update the status accordingly
investigating
We are currently investigating elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages.
Our engineering team is actively investigating, and we'll update the status accordingly.
Intermittent failures when syncing Docker images.
Started:
monitoring
Backfill is currently in progress. We will share the next update once it is completed.
monitoring
Package sync is now fully operational. Some customers may have experienced failures in generating SBOMs during mitigation. We are running a backfill.
identified
Package syncing has been restored. Some security scan results may be delayed while we finish rolling out the remaining fix.
identified
The issue has been identified and our engineering team is currently working on deploying a fix. We will share the next update once the fix is deployed.
investigating
Customers may experience intermittent sync failures for docker images. Our engineers our currently investigating.
Partial outage impacting normal operations in Europe.
Started:
monitoring
System has returned to normal operational levels.
monitoring
Our Engineers have identified and resolved the issue. We will continue to monitor.
investigating
We are experiencing elevated error rates across all regions. Our engineers are investigating the cause.
Elevated API and package download latency in Europe and US East regions
Started:
monitoring
The system has returned to normal operations across all regions, and we will continue to monitor stability.
identified
We have taken steps to mitigate the issue. We are seeing operations return to normal levels in most regions. Customers may still experience some degradation in us-west-2.
investigating
We are investigating reports of degraded performance to package downloads and APIs in the Europe and US East regions.
Elevated API and package download latency in Europe and US East regions
Started:
monitoring
We have taken steps to mitigate the issue and are actively monitoring the results.
investigating
We are investigating reports of degraded performance to package downloads and APIs in the Europe and US East regions.
June 2026
Update - Early Access - Policy Evaluation & Security Enrichment Delays:
Started:
monitoring
The system is operational, and we're continuing our work on the backfill and additional performance enhancements.
We'll provide additional updates as we progress
monitoring
We've re-enabled continuous policy evaluations and are continuing to monitor platform performance.
The system is operational, and we're continuing our work on the backfill and additional performance enhancements.
We'll provide additional updates on Thursday 25th June.
monitoring
We've re-enabled continuous policy evaluations and are actively monitoring platform performance.
The system is operational, and we're continuing to work on backfill and further performance enhancements.
identified
We've identified the root cause and have a fix in progress.
We've re-enabled continuous policy evaluations and are actively monitoring platform performance.
We'll provide a further update once the fix is fully rolled out.
investigating
We're currently investigating performance issues affecting continuous policy evaluations for existing packages. As a precaution, we've temporarily disabled this feature while our team works on a resolution.
Newly ingested packages continue to be evaluated as normal, and index-level cooldown policies remain unaffected. No other operations for package upload, processing, or download are affected.
We've identified several actions and will continue to keep you updated on progress.
investigating
We're currently investigating performance issues affecting continuous policy evaluations for existing packages.
As a precaution, we've temporarily disabled this feature while our team works on a resolution. Newly ingested packages continue to be evaluated as normal, and index-level cooldown policies remain unaffected.
We're actively working to restore full functionality and will provide updates as we make progress.
Increase in Request Times across regions
Started:
monitoring
We have deployed the mitigations, and the API requests & Web App are returning to normal response times. We are actively monitoring results.
investigating
We’re seeing an increase in request times. API and Web UI requests are impacted. Our engineers are investigating.
Elevated API and package download latency in Europe region
Started:
investigating
Errors when querying analytics data
Started:
monitoring
identified
investigating
investigating
May 2026
Elevated package download error rates affecting US region
Started:
monitoring
investigating
Illegitimate network traffic causing performance degradation (EU)
Started:
monitoring
monitoring
investigating
investigating
Elevated errors for users accessing the web app
Started:
monitoring
investigating
Intermittent Docker Push Failures
Started:
monitoring
investigating
Session management issue
Started:
monitoring
investigating
Issue with Cloudsmith webhooks
Started:
investigating
Intermittent Docker Push Failures
Started:
monitoring
April 2026
Delays in Policy Evaluations by Enterprise Policy Manager
Started:
monitoring
monitoring
monitoring
identified
investigating
investigating
Degraded Decision Logs for Enterprise Policy Manager
Started:
monitoring
Vercel Security Incident (April 19th 2026)
Started:
monitoring
Degraded performance in EU-West.
Started:
monitoring
March 2026
Partial outage for package downloads
Started:
monitoring
investigating
investigating
investigating
Degraded performance in EU West region
Started:
monitoring
investigating
Degraded performance in US East
Started:
monitoring
monitoring
investigating
Alpine Packages Created Without Versions
Started:
identified