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cloud.gov Outage History

Uptime record, past incidents, and downtime history for cloud.gov.

Checking current status...
91.2% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 85.2% 27 4
May 2026 90.3% 31 3
April 2026 96.7% 30 1
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Service broker outage

Started: Jun 11, 5:52 PM

monitoring
All services on Cloud.gov that manage AWS resources should now be operational. If you are still experiencing issues, please contact us at support@cloud.gov.
Jun 11, 9:27 PM
identified
The Cloud.gov team has identified the cause of the outage as inadvertent access key rotation for Cloud.gov applications that manage AWS resources, such as service brokers for RDS databases. The AWS access keys themselves that customers use to access their resources (e.g. RDS databases, S3 buckets) **are unaffected and are still working**. The Cloud.gov team is actively working to restore functionality for services that manage AWS resources.
Jun 11, 6:48 PM
investigating
Service brokers that Cloud.gov customers use to manage AWS resources (e.g. RDS, S3, etc) are currently experiencing an outage. The Cloud.gov team is investigating and will provide further updates as we know more.
Jun 11, 5:52 PM
May 2026
Intermittent issue accessing logs.fr.cloud.gov
minor

Started: May 28, 12:47 PM

monitoring
The fix has been implemented and Cloud.gov support is monitoring the system at this time. Customers should be able to access the front end of logs.fr.cloud.gov again.
May 28, 1:05 PM
identified
Some customers trying to access logs.fr.cloud.gov might get HTTP 404 errors. Cloud.gov support staff have identified the issue and are working on deploying a resolution. Customers are asked to keep re-trying the website to gain access while the fix is being implemented. PLEASE NOTE - this issue only involves customer access to the logs front end. Logs and metrics are still flowing from the platform and apps into the logs system and are not affected. Log alerting is also not affected at th...
May 28, 12:47 PM
April 2026
Cloud.gov Email Ticket Service Outage

Started: Apr 8, 5:34 PM

identified
Zendesk, the support ticket system used by Cloud.gov, is currently experiencing email relay issues and not generating tickets when emails are sent to support@cloud.gov. The Cloud.gov support staff are receiving the emails and can respond directly to customers while Zendesk fixes their relay issues. Zendesk status: https://status.zendesk.com/
Apr 8, 5:34 PM
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