Close Outage History
Uptime record, past incidents, and downtime history for Close.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 100% | 9 | 0 |
| June 2026 | 93.3% | 30 | 2 |
| May 2026 | 96.8% | 31 | 1 |
| April 2026 | 95.2% | 21 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Background Task Processing Delays
Started: Jun 29, 5:46 PM
monitoring
We have identified the root cause and deployed a remediation. Background task processing performance is improving. Some customers may still see delayed processing of background tasks. Close Engineering is monitoring for improved performance.
Jun 29, 7:25 PM
investigating
We have become aware of degraded processing of background tasks in the Close system. We are currently investigating the issue.
Jun 29, 5:46 PM
Change indexing delayed
Started: Jun 3, 2:50 PM
monitoring
A fix has been implemented and we are monitoring the results. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Jun 3, 6:17 PM
identified
We have implemented a remediation for the delayed search indexing and are monitoring for improvement. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Jun 3, 5:45 PM
investigating
We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Jun 3, 4:41 PM
investigating
We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Jun 3, 4:05 PM
investigating
We are continuing to investigate the issue.
Jun 3, 3:21 PM
investigating
Changes done to CRM data are reflected in search with a delay.
Jun 3, 2:50 PM
May 2026
Partial outage - connection issues and application errors
Started: May 12, 9:34 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 11:07 AM
investigating
Some users are experiencing connection issues and application errors. Our engineers are currently investigating issues loading the Close application, making & receiving calls, and responding to Close API requests.
May 12, 9:34 AM
April 2026
Search Functionality Delayed
Started: Apr 23, 4:56 PM
monitoring
We've deployed a fix, we're continuing to see improvements in overall system performance, we expect recovery slowly over the next several minutes.
Apr 23, 6:50 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 23, 5:56 PM
identified
The issue has been identified and the fix is being implemented.
Apr 23, 5:14 PM
investigating
We are currently investigating this issue.
Apr 23, 4:56 PM
Call Recordings Processing Delayed
Started: Apr 23, 4:16 PM
monitoring
We're continuing to monitor the situation and expect gradual recovery over the next hour.
Apr 23, 7:45 PM
monitoring
We're continuing to monitor the situation and expect gradual recovery over the next hour.
Apr 23, 6:52 PM
monitoring
We are experiencing an issue with a 3rd party provider.
Apr 23, 5:32 PM
investigating
We are experiencing an issue with a 3rd party provider.
Apr 23, 4:56 PM
investigating
We are currently investigating this issue.
Apr 23, 4:16 PM
March 2026
Database issues
Started: Mar 16, 4:08 PM
monitoring
Database infrastructure is operational.
Mar 16, 4:27 PM
investigating
We are investigating the issue and seeing some recovery.
Mar 16, 4:16 PM
investigating
We are currently investigating this issue.
Mar 16, 4:08 PM