New Multi-region uptime checks and custom-domain status pages

Clever Outage History

Daily status observations, past incidents, and reported issue history for Clever.

Checking current status...
94.5% of 91 observed days had no reported issue

90-Day Trend

May 28Aug 25

Monthly Status Summary

Month Issue-free days Days Tracked Days with Issues
August 2026 84% 25 4
July 2026 100% 31 0
June 2026 96.7% 30 1
May 2026 100% 5 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Daily Status (Last 91 Days)

May 27 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Sync Errors Impacting Some Aeries API Syncs
128h 59m

Started:

Aeries
monitoring
Aeries API syncs that were previously showing a sync error are now syncing to Clever. We will continue to monitor the situation. If you have questions, please submit a ticket to Clever's Support Team at support.clever.com Thank you
investigating
We are aware of an issue currently affecting some Aeries API syncs and are actively investigating on our end. We will post more information as soon as possible. We apologize for any inconvenience this may be causing.
Sync Error with Districts Utilizing Aeries API
major 153h 45m

Started:

investigating
We’re aware of an issue currently affecting some Aeries API syncs and are actively investigating on our end. We will post more information as soon as possible. We apologize for any inconvenience this may be causing.
Teacher Pages unavailable for some students
minor 343h 19m

Started:

investigating
We have identified an issue that is preventing some students from being able to access their Teacher Pages on the Clever Portal. Students and teachers are still able to access applications from their district Portal pages. We’re investigating the issue and will provide status updates.
June 2026
Canvas Login Issues
1398h 14m

Started:

identified
We have identified an error causing Canvas IDP logins to fail. We are working on a resolution and will provide an update at that time. We apologize for any inconvenience this may be causing.
May 2026
Canvas Login Issues
major 2648h 21m

Started:

identified
We have identified an error causing Canvas IDP logins to fail (Invalid or Unknown Client Error). We are working on a resolution and will provide an update at that time. We apologize for any inconvenience this may be causing.
April 2026
Clever Custom Login Instructions Display Error
minor 2701h 47m

Started:

monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified an error causing custom login instructions and hints to disappear from the Clever login page. We are working on a resolution and will provide an update once these labels are restored. Action Required: If your users see a generic "Account" login page instead of your typical provider (Google, Microsoft Entra, AD, etc.), please update the SAML Authentication setting in your dashboard to identify your provider. For further assistance, please contact support.clever.com.
March 2026
Intermittent Clever Login Failures
major 3514h 38m

Started:

monitoring
The intermittent login failures have stopped and our team is still investigating the root cause of the issue. If you are still experiencing login issues, please contact our support team at support.clever.com. Thank you!
investigating
Clever is currently experiencing intermittent login failures with an unknown cause. Our Engineering team is currently investigating the issue and we will update this page as soon as possible. We apologize for any inconvenience this may be causing.
Skyward Selenium Sync Issue
minor 3707h 17m

Started:

investigating
There is a sync issue for some districts on the Skyward Selenium sync that is preventing syncs from being completed. At this time we are investigating the issue and will provide regular status updates. We apologize for the inconvenience this may cause.