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Class Technologies Outage History

Uptime record, past incidents, and downtime history for Class Technologies.

Checking current status...
87.9% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 92.6% 27 2
May 2026 87.1% 31 4
April 2026 83.3% 30 5
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Errors Joining Classes on Single Class Pod
major

Started: May 28, 5:23 PM

identified
At approximately 5:11 PM UTC/GMT on Thursday, May 28, 2026, a subset of users in a single pod in the Class hosted environment began experiencing issues joining classes. Class engineers are engaged and have taken corrective action. We will provide an update when the issue is resolved.
May 28, 5:23 PM
Errors Joining Classes on Single Class Pod
major

Started: May 27, 1:21 AM

identified
At approximately 8:10 PM EDT on Tuesday, May 26, 2026, a subset of users in a single pod in the Class hosted environment started experiencing issues joining classes. The Class Engineering team is engaged and actively investigating.
May 27, 1:21 AM
Recording Playback Errors

Started: May 21, 11:01 AM

identified
At approximately 11:27 AM EDT on Tuesday, May 19, 2026, a subset of users began experiencing errors when attempting to play back recordings. Class engineers have identified the cause and a fix is being prepared. We will provide an update once the fix has been deployed.
May 21, 11:01 AM
Errors Joining Classes on Single Class Pod
major

Started: May 8, 1:37 PM

monitoring
We are continuing to monitor for any further issues.
May 8, 4:09 PM
monitoring
A fix has been implemented, and Class services are now operating normally. We are continuing to monitor for any further issues.
May 8, 3:31 PM
identified
We are continuing to work closely with AWS to resolve the issue. We will provide more information when it is available. More details on the issue can be found on the AWS Health Dashboard: https://health.aws.amazon.com/health/status.
May 8, 2:50 PM
identified
We are continuing to work closely with AWS to resolve the issue. We will provide more information when it is available. More details on the issue can be found on the AWS Health Dashboard: https://health.aws.amazon.com/health/status.
May 8, 2:17 PM
identified
We have identified that the service disruption is related to an AWS incident affecting multiple services in the N. Virginia region. Our engineering team is working with AWS to mitigate the issue and restore full service as quickly as possible. We will provide more information when it is available. More details on the issue can be found on the AWS Health Dashboard: https://health.aws.amazon.com/health/status.
May 8, 1:54 PM
investigating
At approximately 9:05 AM EDT on Friday, May 8, 2026, a subset of users in a single pod in the Class hosted environment started experiencing issues joining classes. The Class Engineering team is engaged and actively investigating.
May 8, 1:37 PM
April 2026
Collaborate (EU) - Recordings stuck in Processing

Started: Apr 16, 5:47 AM

identified
Thursday, April 16, 2026, 12:00 AM IST (Irish Standard Time) UTC/GMT +1: The Class Collaborate team is aware of EU recordings stuck in processing, starting 12:00 AM IST (Irish Standard Time). Collaborate engineers are working on finishing the recording processing at this time.
Apr 16, 5:47 AM
Class Support Portal Live Chat is Unresponsive
minor

Started: Apr 2, 5:34 PM

investigating
Class Support Portal Live Chat (https://chat.class.com) is currently not responding to prompts. Our team is aware of the issue and is actively investigating to restore full service. While we work to correct this, we recommend visiting https://support.class.com to access our self-service resources. To submit a new support case, please use the following methods: Class Admins: Sign in directly to the Support Portal (https://support.class.com) to open a new case. Other Class Users: Initiate a ...
Apr 2, 5:34 PM
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