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89.5%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Some members may be unable to transfer money between their Chime accounts (checking, savings). Transfers may fail or be delayed. Our teams are actively working to resolve the issue.
We’re checking on an issue impacting new account signups and Pay Anyone transfers. We’ll get it resolved as soon as possible – please try again soon.
Legacy Incident Archive
10 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Direct Deposit
minorSource not attested
Last archived state: resolved
View archived record details
Direct Deposit
investigating
We’re looking into reports of delayed direct deposits. We’re working hard to resolve this issue as soon as possible.
Direct Deposit
minorSource not attested
Last archived state: resolved
View archived record details
Direct Deposit
identified
The issue has been identified and a fix is being implemented.
investigating
We’re looking into reports of delayed direct deposits. We’re working hard to resolve this issue as soon as possible.
Member Support phone issues
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Some members may be experiencing issues reaching Member Services by phone. We’re working to resolve this as quickly as possible.
Thank you for your patience.
June 2026
App Outage
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We’re dealing with some unexpected issues with our mobile app. We’re working hard to bring everything back online as soon as possible.
Card purchases and ATM transactions are working as intended.
App Outage
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We’re dealing with some unexpected issues with our mobile app. We’re working hard to bring everything back online as soon as possible.
[Card purchases and ATM transactions are working as intended.][The money in your account and your personal information are secure.]
investigating
We’re dealing with some unexpected issues with our mobile app. We’re working hard to bring everything back online as soon as possible.
[Card purchases and ATM transactions are working as intended.][The money in your account and your personal information are secure.]
May 2026
Enrollment/New Account Signup Outage
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We’re checking on an issue impacting new account signups. We’ll get it resolved as soon as possible – please try again soon.
April 2026
Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We’re currently investigating a service disruption across our platform. We’re working hard to resolve this issue as soon as possible.
Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.
Service Disruption
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate the issue.
Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We’re currently investigating a service disruption across our platform. We’re working hard to resolve this issue as soon as possible.
Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.
March 2026
Card Enabling and Disabling
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
⚠️ Card controls temporarily unavailable
Locking and unlocking your card in the app is currently unavailable for some members. We’re working to resolve this as quickly as possible.
Pay Anyone Outage
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Some members may be experiencing issues with Pay Anyone transfers. We’re working hard to bring this service back online as soon as possible.
