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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
ChargeOver platform is stabilizing, and we are monitoring the situation closely. More updates to follow.
investigating
We are currently investigating this issue.
ChargeOver is inaccessible
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
Automated processes (creating invoices; running payments; syncing to QuickBooks/Xero/Salesforce) continue to catch up.
monitoring
We are continuing to monitor for any further issues.
monitoring
ChargeOver service has been restored.
Automated invoice generation, and automated payment processing is delayed, but will catch up rapidly and will not require any manual action by merchants. Sync of data to other platforms (QuickBooks, Xero, Salesforce) will be delayed, but will catch up rapidly, and will not require any manual re-sync.
More updates and a postmortem will be posted later.
identified
ChargeOver is currently inaccessible.
We are working on a resolution ASAP.
April 2026
Network provider outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor connectivity, and await an update from our primary data center (Flexential).
ChargeOver is operating normally at this time.
Some payments may need to be re-attempted. Some syncs to external platforms (QuickBooks, Xero, Salesforce, etc.) may be delayed or need re-sync.
investigating
ChargeOver is accessible again. Flexential has restored network connectivity to our data center and we are actively monitoring performance and stability. We have not yet received an official all-clear from Flexential.
We will post a final update once we have confirmed full resolution.
investigating
No change in status. This continues to be a network connectivity issue upstream of our infrastructure.
Next update in 60 minutes or sooner if status changes.
investigating
Progress has been made in identifying the cause. Flexential's carrier vendor has isolated a faulty optical component on the affected circuit and a technician is en route to replace it. No restoration ETA has been provided yet.
This continues to be a network connectivity issue upstream of our infrastructure.
Next update in 60 minutes or sooner if status changes.
investigating
No change in status. Flexential has confirmed that carrier circuits at their Chaska, MN facility remain down. Their network engineers are engaged with the carrier vendor, who is actively investigating. No restoration ETA has been provided.
Our systems remain online and operational. This continues to be a network connectivity issue upstream of our infrastructure.
Next update in 60 minutes or sooner if status changes.
investigating
ChargeOver is currently unreachable. Our upstream network provider is experiencing an outage affecting connectivity to our data center. Our systems are online and operational; this is a network issue outside of our infrastructure.
Our provider is aware of the issue and is actively working toward a resolution. We do not have an ETA at this time.
We will post an update every 60 minutes until this is resolved.
