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CATS Software, Inc. Outage History

Daily provider-status observations and published incident history for CATS Software, Inc..

Operational

CATS Software, Inc. is operational. Verified . Official provider source.

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100% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 100% 30 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.

Legacy Incident Archive

2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Degraded Search Performance
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We have pushed a fix for the Search issues, and are continuing to monitor a small percentage of accounts still experiencing issues. The majority of customers should see search results like normal. Please contact support@catsone.com if you're seeing further search errors.
monitoring
A fix is currently running to address the ongoing Search issues. We are estimating this will be resolved within the hour. We do not expect downtime during this upgrade. We appreciate your patience.
monitoring
We will be pushing a fix for the Search issue at approximately 11AM ET this morning. We do not expect any downtime during this upgrade. We appreciate your patience.
monitoring
We are noticing certain accounts experiencing Search issues again. Our team is hard at work pushing fixes for this. Please be patient, we truly apologize for the inconvenience.
monitoring
We've managed to get the queue under control and Search functionality should be restored soon.
identified
We are actively fixing the issue with search results being slow or not displaying. We'll continue to update this page once the issue is resolved.
monitoring
Over the last hour we've scaled up resources and are monitoring the queue of backed up jobs on our servers. We are seeing progress and expect this to be resolved today.
identified
We are actively fixing the issue with search results being slow or not displaying. We'll continue to update this page once the issue is resolved.
June 2026
No healthy upstream and intermittent errors
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue causing pages not to load, slowness, issues parsing resumes, etc.
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