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70.2%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
60%
30
12
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We've put a resolution in place for the issue impacting the ability to add money, but some customers may still be experiencing difficulties. We'll provide an update when we confirm the issue is resolved.
identified
We're investigating reports of an issue impacting the ability to add money and will share another update soon. Thanks for your patience in the meantime.
We're investigating reports of an issue impacting the ability to add money and will share another update soon. Thanks for your patience in the meantime.
We've identified and addressed the issue causing delays with some Cash App emails, including verification codes and login emails. Emails are now delivering normally. If you didn't receive a previous request, please try again. We're continuing to monitor and appreciate your patience.
investigating
We're aware that some Cash App emails, including verification codes and login emails, are arriving later than usual. Our team is actively working to resolve the delay. If you're waiting on a verification code via email, please try SMS verification as an alternative, or wait a few minutes and try again. Push notifications and text messages are not affected.
We're currently experiencing an issue that may prevent some customers from adding or sending money or contributing to Pools. As a workaround, customers can try linking a different debit card to complete the transaction. Our team is actively working to resolve it. We'll keep you updated as we learn more. Thanks for your continued patience while we look into this.
investigating
We're currently experiencing an issue that may prevent some customers from adding or sending money or contributing to Pools. Our team is actively working to resolve it. We'll keep you updated as we learn more. Thanks for your patience while we look into this.
We're investigating reports of issues with Cash App Pay. Some customers may be unable to complete purchases using Cash App Pay at this time. If you're unable to complete a purchase with Cash App Pay, please try one of these alternative payment methods:
• Tap your Cash App Card (in person)
• Enter your card number (online)
• Use Apple Pay
Thanks for your patience while we look into this.
Legacy Incident Archive
12 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Investing Issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We're currently looking into an issue with Cash App Investing. Customers are experiencing longer than expected pending states for their round up transactions. Please check back here for updates.
Investing
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We’re currently looking into an issue with Cash App Investing. Customers are experiencing longer than expected pending states for their round up transactions. Please check back here for updates.
