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Cardstream Outage History

Uptime record, past incidents, and downtime history for Cardstream.

Checking current status...
83.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 86.7% 15 2
July 2026 83.9% 31 5
June 2026 83.3% 30 5
May 2026 80% 15 3

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Open Banking via Mastercard

Started: Aug 14, 1:10 PM

investigating
Cardstream has identified an ongoing issue with Open Banking payments processed via Mastercard, where payments are being declined by the Mastercard retail bank client. The issue has been escalated to Mastercard for urgent investigation. Open Banking payments via OBN Global are affected by this.
Aug 14, 1:10 PM
Open Banking via Mastercard

Started: Aug 12, 8:16 AM

investigating
Cardstream has identified an ongoing issue with Open Banking payments processed via Mastercard, where payments are being declined by the Mastercard retail bank client. The issue has been escalated to Mastercard for urgent investigation. Open Banking payments via OBN Global are affected by this.
Aug 12, 8:16 AM
July 2026
Worldpay Settlement

Started: Jul 29, 8:30 AM

monitoring
All affected transactions have now been sent to the Acquirer. Our engineers continue to monitor and review transaction states.
Jul 29, 4:18 PM
investigating
Cardstream has identified an issue with the Settlement for Worldpay transactions due to be sent on 29 July. This is being investigated and an update will be shared shortly. Please note, this may result in a day's delay in the settlement of funds for affected transactions.
Jul 29, 8:30 AM
Incident: Delayed OBN Global settlements to merchants

Started: Jul 27, 4:29 PM

monitoring
Due to a delay in receiving funds/transaction details from an underlying payment provider, transactions captured on Friday and Saturday may be delayed from settlement to merchants. Transactions captured on Sunday are not delayed. OBN Global will onward settle delayed funds to merchants as part of normal settlement when they are received and processed. OBN Global apologises for any delay.
Jul 27, 4:29 PM
3-D Secure Transaction Authorisations - Mastercard

Started: Jul 15, 8:12 AM

investigating
Cardstream has seen an increase in 3-D Secure transaction errors for Mastercard transactions. Mastercard is investigating. We continue to monitor authorisation rates and will share further updates shortly.
Jul 15, 8:12 AM
June 2026
Gateway incident

Started: Jun 25, 10:13 AM

monitoring
Cardstream is urgently investigating an incident that is intermittently affecting access to the Merchant Management Systems (MMS) and Transaction processing. We are treating this with the highest priority and working with our engineers to resolve it. Kind regards Cardstream Support
Jun 25, 10:13 AM
AMEX transaction states

Started: Jun 22, 4:22 PM

investigating
Cardstream is investigating an issue with AMEX transaction states on the Gateway. We continue to work with AMEX on resolving this.
Jun 22, 4:22 PM
May 2026
3-D Secure Pit Server

Started: May 18, 12:58 PM

identified
Cardstream is currently investigating the intermittent availability of the 3-D Secure Pit Server. Please note this is a test environment and does not affect production 3DS transactions.
May 18, 12:58 PM
3-D Secure Pit Server

Started: May 15, 12:16 PM

identified
Cardstream is currently investigating the intermittent availability of the 3-D Secure Pit Server. Please note this is a test environment and does not affect production 3DS transactions.
May 15, 12:16 PM
Cashflows Transaction Processing

Started: May 12, 2:02 PM

monitoring
Cardstream has seen Cashflows transaction authorisation rates resume to normal levels. Our engineers continue to monitor.
May 12, 2:15 PM
investigating
Cardstream has seen an increase in Acquirer errors for Cashflows transactions. Cashflows has confirmed that they have identified the root cause and are now looking to restore service.
May 12, 2:02 PM
3-D Secure Transaction Authorisation

Started: May 6, 11:00 AM

monitoring
Cardstream can confirm that 3-D Secure Authentication rates have returned to normal. We continue to monitor.
May 6, 12:59 PM
identified
Cardstream has seen an increase in 3-D Secure transaction errors for several Issuers, due to the unavailability of their chosen Access Control Server (ACS). We continue to monitor authorisation rates.
May 6, 11:00 AM
April 2026
EmerchantPay Transaction Processing

Started: Apr 30, 6:34 PM

monitoring
Cardstream has seen EmerchantPay transaction auth rates resume to normal levels. Our engineers continue to monitor.
Apr 30, 7:03 PM
investigating
Cardstream has seen an increase in Acquirer errors for EmerchantPay transactions. We are in communication with EmerchantPay, who are also investigating.
Apr 30, 6:34 PM
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