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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Booking Issues on External Booking Site
Source not attested
Last archived state: resolved
View archived record details
monitoring
Nylas has pushed a fix for the underlying issue affecting bookings on our external booking site. We're currently monitoring to confirm the "failed to fetch customizations" error is fully resolved and will update this page once we're confident the issue is behind us.
investigating
We're currently investigating an issue affecting bookings on our external booking site, provided by Nylas. Users may see a "failed to fetch customizations" error when attempting to book. This appears to be tied to a broader incident on Nylas's end — we've confirmed no recent changes on our side, and Nylas's own status indicates a larger outage. We're monitoring their status and will update here as we know more.
July 2026
Video Chat Service Disruption
Source not attested
Last archived state: resolved
View archived record details
monitoring
We've applied a fix for the issue affecting video chats. We're currently monitoring to confirm full resolution and will update this page once we've verified the fix.
investigating
We're currently investigating an issue affecting video chats and related messaging features. Some users may experience failures when attempting to start or join video calls. Our team has identified the root cause and is working on a resolution. We'll post an update as soon as we have more information.
