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71.7%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
63%
27
10
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Storage operations in DE and Stream uploads performance degradation
A suboptimal log query had put a lot of load to an infrastructure component affecting performance of the whole system. The query has been isolated. We're observing better throughput, but will be monitoring the situation for the next few hours.
We are currently investigating degraded optimizer processing, causing increased latency in serving assets on CDN. This issue sits under image transformation and asset compression only.
The synchronization delays have been resolved, and normal operations have been restored.
We will continue monitoring the service to ensure everything remains stable.
investigating
We are currently investigating an issue causing synchronization delays across our CDN.
Our team is actively working to identify the cause and restore normal operations. We will provide further updates as more information becomes available.
We apologize for any inconvenience this may cause.
A fix has been deployed for the issue affecting payment attempts on the billing dashboard. The service has been restored, and we are currently monitoring the situation to ensure everything continues to operate as expected.
identified
We are currently aware of an issue of failed payment attempts on our billing dashboard on user accounts. Our team are working to restore its functionality.
Video Playback and Encoding Failures on Bunny Stream
We have confirmed that all services have fully resumed. Our Engineering team are currently monitoring the situation.
Playback has now fully resumed without issue. New uploads during the outage have failed and thus would need re-uploading. Existing transcoding videos were not lost, however the status reported on some of these videos may be inaccurate as a result.
monitoring
We are observing some isolated issues on the back of the fix. We are working to fully restore the process on our platform.
monitoring
We have identified a backend database issue which had caused a timeout across our video servers (to include our player and uploading process). The problem was rectified and we are now monitoring the situation.
investigating
Our Engineering team are currently investigating an issue on our Stream platform of playback failures on our embedded players, as well as upload failures to our platform.
We are currently observing performance degradation with a Tier 1 transit provider in the Los Angeles area due to multiple fiber cuts on their network.
This has impacted connectivity between the Bunny Optimizer LA cluster and a small number of US CDN PoPs. Traffic has been rerouted to minimize the impact.
Legacy Incident Archive
23 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Increased Response Times for Statistics Reporting
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented in our statistics backend and we're monitoring its performance.
investigating
We are aware of and working on an issue with our Statistics API endpoint. There are increased response times probing CDN statistics, resulting in some delayed reports, or timeouts. This affects both dashboard and direct API requests for statistics
Delays in Video Processing on Stream
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing high demand for our free encoding services. Video processing times may be longer than usual. Premium encoding, existing videos, and delivery are not affected. Our team is actively monitoring the situation, thank you for your patience.
Container Application Update Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our Magic Containers team are currently investigating an issue with application updates. There may be deployment delays or failures on the platform as a result.
