New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Buildertrend Outage History

Uptime record, past incidents, and downtime history for Buildertrend.

Checking current status...
86.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 93.3% 15 1
July 2026 83.9% 31 5
June 2026 80% 30 6
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
System Outage
critical

Started: Jul 31, 4:41 PM

monitoring
Application has been restored. Users may need to clear their local cache. (Hold down the control key, shift key and push "R" and for a mac hold down the command key, shift key and push "R".) We're continuing to monitor.
Jul 31, 5:13 PM
identified
The application is back up and running. To our users: you may have to flush your local cache. If you're seeing a white screen, on Windows hold down the control key, shift key and push "R" and for a mac hold down the command key, shift key and push "R".
Jul 31, 4:41 PM
identified
We are continuing to work on a fix for this issue.
Jul 31, 4:09 PM
identified
We've identified the issue and are performing a fix now.
Jul 31, 3:49 PM
Degraded performance to our users
minor

Started: Jul 16, 8:36 PM

monitoring
Issue has been resolved and we're monitoring to confirm.
Jul 16, 9:29 PM
identified
We've identified the issue and are performing a fix now.
Jul 16, 9:06 PM
investigating
Issue appears to primarily be affecting financials and mobile logins. Continuing to investigate.
Jul 16, 8:52 PM
investigating
We have been alerted to slowing moving around our application. Our team is working on the issue now.
Jul 16, 8:36 PM
Degraded performance for users
major

Started: Jul 14, 7:28 PM

monitoring
The application appears to have stabilized and users are able to use the product freely. We're continuing to monitor.
Jul 14, 8:06 PM
investigating
We are continuing to investigate.
Jul 14, 7:46 PM
investigating
Buildertrend is currently experiencing application slowness. We're actively working on the issue.
Jul 14, 7:28 PM
June 2026
Auth0 login failures
major

Started: Jun 9, 1:25 PM

monitoring
Logging into the platform should be back to normal for most users. We're continuing to monitor.
Jun 9, 3:26 PM
investigating
Most users are able to log in. We're continuing to investigate.
Jun 9, 1:46 PM
investigating
We are currently investigating this issue
Jun 9, 1:25 PM
Issues logging in
critical

Started: Jun 4, 1:07 PM

monitoring
We are continuing to monitor for any further issues.
Jun 4, 1:47 PM
monitoring
We are seeing additional issues. Continuing to investigate. The majority of the application is functional.
Jun 4, 1:37 PM
monitoring
We are continuing to monitor for any further issues.
Jun 4, 1:31 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 4, 1:09 PM
investigating
We are currently investigating issues preventing customers from logging into our application.
Jun 4, 1:07 PM