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91.9%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently seeing errors coming back from our Intuit Quickbooks Online integration. We are monitoring and will provide information as we are made aware.
The QuickBooks Online APIs are returning intermittent 503 timeout errors
We are continuing to monitor for any further issues.
monitoring
We're awaiting resolution from Intuit's response team and will update our status page as we are notified.
monitoring
We are continuing to monitor the ongoing Intuit outage.
investigating
Intuit Quickbooks is currently unable to process any requests. You may be experiencing issues of spinning or receiving errors when working on jobs currently linked to QBO. Please visit our status page and subscribe to updates as Intuit works to resolve. https://status.buildertrend.net/
The issue has been resolved; continuing to monitor.
investigating
Our service provider is reporting issues impacting our application. We have reported the issue and are tracking on it carefully.
We appreciate you patience and will inform you when service has been restored.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Degraded performance to our users
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Issue has been resolved and we're monitoring to confirm.
identified
We've identified the issue and are performing a fix now.
investigating
Issue appears to primarily be affecting financials and mobile logins. Continuing to investigate.
investigating
We have been alerted to slowing moving around our application. Our team is working on the issue now.
Degraded performance for users
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The application appears to have stabilized and users are able to use the product freely. We're continuing to monitor.
investigating
We are continuing to investigate.
investigating
Buildertrend is currently experiencing application slowness. We're actively working on the issue.
June 2026
Auth0 login failures
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Logging into the platform should be back to normal for most users. We're continuing to monitor.
investigating
Most users are able to log in. We're continuing to investigate.
investigating
We are currently investigating this issue
Issues logging in
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We are seeing additional issues. Continuing to investigate. The majority of the application is functional.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating issues preventing customers from logging into our application.
