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78.9%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
80%
30
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
45 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Issue Publishing Posts to TikTok
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We're currently seeing issues with publishing to TikTok. This appears to be due to a temporary issue within the TikTok API. After the initial impact, we've already seen the success rate improve. We're continuing to monitor.
Issue with updating the payment method and billing information in your Buffer account.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting the billing has been fixed, and we’re keeping an eye on it to ensure it continues to run smoothly. Thank you for your patience as we worked to resolve this issue.
identified
We’ve identified the root cause of the issue affecting the billing page and are working on a fix. We sincerely apologize for the disruption and will continue to update you on our progress.
investigating
Some users are currently experiencing difficulties with updating their payment method and billing information. Our engineering team is currently investigating the cause, and we'll provide updates here as soon as we know more.
Buffer Login Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We’ve implemented a fix and are now monitoring the situation.
We’ve also identified that publishing may have been impacted during this timeframe. If any of your posts failed to publish, retrying them should get them sent out successfully.
If you’re still experiencing any issues, please reach out to us at [hello@buffer.com](mailto:hello@buffer.com). We’ll continue monitoring things closely and will share another update once the incident is fully resolved.
investigating
We’re currently experiencing an issue with Buffer, which is impacting customers' ability to remain logged into Buffer and potentially other aspects of Buffer's functionality. Our team is actively investigating and working to restore full service as quickly as possible. We’ll keep you informed with updates here as we make progress. We sincerely apologize for the disruption.
Issue with approval notification emails
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting _approval request_ notification emails has been fixed, and we’re keeping an eye on it to ensure it continues to run smoothly. Thank you for your patience as we worked to resolve this issue.
investigating
Some users are currently not receiving email notifications when team members request their approval on post drafts. The approval process is working as usual, this only affects the email notifications. Our engineering team is currently investigating the cause, and we'll provide updates here as soon as we know more.
July 2026
Issue Publishing Posts to Facebook
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We identified an issue earlier today that resulted in a small number of failed posts to Facebook, and this has since been fixed.
If your updates were one of the few updates to have failed during this time, please can you retry the failed post again now? It should be working normally once again.
We do apologise for any inconvenience created with this issue.
Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We’re currently experiencing loading the channels sidebar in Buffer, which may affect your app performance. Our team is aware of the issue and is working to resolve it as quickly as possible. We’ll keep you updated on our progress and apologise for the disruption.
Issue Publishing Video Posts to Instagram and Threads
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Meta has implemented a fix, and video posts to Instagram and Threads appear to be publishing normally again through Buffer. If any of your posts failed, please click **_Retry Now_** in the queue and they should publish successfully. We’re continuing to monitor the situation to confirm the issue is fully resolved.
identified
We’re currently experiencing an issue publishing video posts to Instagram and Threads due to a problem with Meta’s API. Posts with images or no media should continue to publish as normal. We’re working to resolve this as quickly as possible and will continue to share updates here. We sincerely apologise for the disruption.
Issue Publishing Posts to [Social Network]
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We’ve identified the cause of the issue preventing Threads and Instagram posts from being published. This is because Meta is returning 500 errors to our requests. Our team is monitoring this will continue to provide updates. Thank you for your patience.
Issue with Help Center
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The Help Center is loading again. The third-party tool that we use for hosting it has updated [their status page](https://status.helpscout.com/). We will continue monitoring and share updates here, too.
identified
The third-party tool that hosts our Help Center site is continuing to experience intermittent issues loading. We will continue to monitor [their Status Page](https://status.helpscout.com/) and provide updates here.
monitoring
The Help Center is loading as usual now. The third-party tool that we use for hosting it has updated [their status page](https://status.helpscout.com/), and we’re continuing to watch for any remaining intermittent 404s while Help Scout validate their fix.
identified
The third-party tool (HelpScout) that we use for our Help Center is experiencing issues with their Docs Site. We are seeing some pages begin to recover, and are keeping a close eye on their Status Page [here](https://status.helpscout.com/).
investigating
The Buffer Help Center (support.buffer.com) is currently experiencing issues and leading to a 404 page. We are investigating the cause and will provide updates here.
Issue Publishing Posts to LinkedIn
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We’re currently investigating an issue causing LinkedIn posts to fail for many users. Our team is actively working to resolve this as quickly as possible. We sincerely apologise for the disruption.
