Looking for an update now? Check the current status, or follow Bringg for future changes.
94.9%of 79 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
93.1%
29
2
September 2026
92.9%
28
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Quote requests and route optimization are being processed within normal response times in our US2 environment.
We’re continuing to monitor performance to ensure it remains stable.
monitoring
We are continuing to monitor for any further issues.
monitoring
The issue has been traced to a zonal networking incident at our cloud provider, Google Cloud (GCP). Our production infrastructure runs across multiple zones, which allowed the service to recover.
We continue to monitor closely while our cloud provider works to fully resolve the underlying issue.
investigating
We are continuing to investigate this issue.
investigating
We are investigating an issue affecting Route Optimization across all regions.
A fix has been applied and SMS notifications in the EU region have been delivering normally since approximately 20:20 UTC. We are continuing to monitor.
identified
Delayed or undelivered SMS notifications (EU region)
Since approximately 06:55 UTC on October 13, 2026, some SMS notifications to end customers in the EU region have been delayed or not delivered. Customers may not have received tracking links, ETA updates or other order-related text messages.
We have traced the problem to intermittent connection failures between our EU infrastructure and our SMS provider’s network edge. Email notifications, the tracking page and all other platform functionality are not affected.
Our engineering team is applying network-level changes to restore stable connectivity.
investigating
We are investigating the issue where SMS service is failing with timeout sometimes. Impact is low.
September 2026
Degraded API response time and optimization performance
Mandrill, our third-party email delivery provider, is currently experiencing an issue. As a result, Bringg verification emails may be delayed or not delivered. Other Bringg services are operating normally.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Quotes service - Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Optimization Services — Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor system performance to ensure full recovery.
monitoring
We are monitoring service performance to confirm full recovery.
The next update will be available at 21:20 UTC.
monitoring
A fix has been implemented, and we are monitoring the results.
The next update will be available at 20:40 UTC.
identified
Remediation remains underway, and we anticipate full restoration in due course.
The next update will be available at 20:00 UTC.
identified
Work to fully resolve this incident is ongoing.
The next update will be available at 19:20 UTC.
identified
We are continuing to work on a fix for this issue. We are observing a progressive improvement in service stability.
The next update will be available at 18:45 UTC.
identified
The root cause has been found, and our team is currently working on the fix.
The next update will be available at 18:10 UTC.
investigating
We are continuing to investigate the issue.
The next update will be available at 17:55 UTC.
investigating
We are currently experiencing degraded performance with our optimization services. We are investigating the problem.
Next Update will be available at 17:15 UTC.
API Slowness on US2
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
API response times in the US2 environment have returned to normal.
We are continuing to monitor the situation while our engineering team completes the investigation into the root cause.
May 2026
OTP Code not being send to users during login
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are monitoring the results.
investigating
We are continuing to investigate the issue.
Thank you for your patience.
investigating
We are currently experiencing issues with OTP Code not being send to users during login.
Our team is aware of the problem and is actively working on a fix.
We will keep you updated as soon as we have more information.
Thank you for your patience.
Bringg UI issue
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are monitoring the results.
investigating
We are currently experiencing issues with access to the Bringg UI on all environments. Our team is aware of the problem and is actively working on a fix.
We will keep you updated as soon as we have more information.
Thank you for your patience.
