New Multi-region uptime checks and custom-domain status pages

Brex Outage History

Daily provider-status observations and published incident history for Brex.

Operational

Brex is operational. Verified . Official provider source.

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89.5% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 86.7% 30 4

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Admin home page failing to load
critical Observed active window 36m

View incident details and source

Started:

Home Page
monitoring
We have identified the issue and have a fix in place. We are monitoring the page for further issues.
investigating
We are currently investigating this issue.
Transaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab.
major Observed active window 3h 12m

View incident details and source

Started:

Spend Management
identified
Your changes are still being saved, and we're working on a fix.
Brex Trust Portal (trust-portal.brex.com) is unavailable
major Observed active window 8h 11m

View incident details and source

Started:

monitoring
The site has been restored.
investigating
The Brex trust portal is currently unavailable, we are investigating the issue.

Legacy Incident Archive

24 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
Card Transaction Feed Issues
critical Source not attested
Last archived state: resolved
View archived record details
investigating
We have received reports of missing transactions in transaction feeds affecting integrations with Quickbooks, Expensify and other partners. We are currently investigating this issue.
$196k-google-ads-fraud-cuuser_cktszxpae009v01rma1xpklxn-hireology-i
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Awaiting dispute results. Expected date 30 June 2026 Dispute - disp_cmn3bqdl70020018092dadoez (est. $58461.89) Dispute - disp_cmn3b4ckq000q0169ughrby7g (est. $137842.02) Dispute - disp_cmnhg55sp009k0178zo9cw1fb (est. $169943.32)
Services failing to respond and timing out
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Between 8:00 PM - 8:30 PM PT and 9:35 PM - 9:50 PM PT, a subset of requests to our API returned HTTP 500 errors due to database maintenance. During this window, some card and transaction operations were temporarily unavailable, which may have prevented the Dashboard from loading for some users.
Elevated errors on the Team API and Brex Dashboard
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Between 7:00 AM and 7:08 AM PT, a subset of requests to the Team API returned HTTP 500 errors due to unplanned database maintenance. During this window, some user information was temporarily unavailable, which may have prevented the Dashboard from loading for some users.
Brex Travel Outage
critical Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue preventing trip booking and management.
Slow loading of activity logs and audit trail
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the issue and have a fix in place.
investigating
Users may experience slow load times or timeouts when viewing activity on expenses, bills, users, cards in addition to their account audit trail. Other parts of the product remain unaffected. We'll share an update as soon as we have more information.
May 2026
Brex for Slack App Degraded Due to Ongoing Upstream Slack Incident
Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
An incident at Slack is causing issues with our Brex for Slack application. Expect a degraded experience receiving notifications and interacting with our Brex application in Slack. The Slack team has acknowledged the incident and we will continue to monitor. Slack Status: https://slack-status.com/2026-05/fe557ca05fdb64fa
Quickbooks bank feeds connected by Pro Access firms to their clients are...
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been rolled out and we are monitoring traffic from Quickbooks.
identified
We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes.
investigating
We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.
April 2026
Slow loading of activity logs and audit trail
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Activity logs and audit trail pages are loading normally again
investigating
Users may experience slow load times or timeouts when viewing activity on expenses, bills, users, cards in addition to the account audit trail. Other parts of the product remain unaffected. We'll share an update as soon as we have more information.
Dashboard unavailable
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the issue and have a fix in place.
investigating
The dashboard is currently unavailable and we are investigating this issue.
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