New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Bloomreach Outage History

Uptime record, past incidents, and downtime history for Bloomreach.

Checking current status...
94.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 93.3% 15 1
July 2026 90.3% 31 3
June 2026 96.7% 30 1
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Intermittent Feed Indexing Delays

Started: Aug 6, 4:35 PM

monitoring
Dear Customer, We detected intermittent delays in feed indexing for Bloomreach Search. Our Engineering team proactively identified and mitigated the issue. The issue has been resolved, and feeds have returned to normal indexing. Our teams continue to monitor the system. If you face any further issues, please contact support@bloomreach.com. Regards, Bloomreach Support
Aug 6, 4:35 PM
July 2026
Search Dashboard Login Issue
minor

Started: Jul 31, 8:00 AM

monitoring
We are continuing to monitor for any further issues.
Jul 31, 8:25 AM
monitoring
Dear Customers, A fix has been implemented and we are monitoring to confirm the incident has been resolved. Regards, Bloomreach Support Team
Jul 31, 8:14 AM
investigating
Dear Customers, We are aware that clients are experiencing issues logging in to the Bloomreach search and merchandising dashboard. Our engineering teams are actively working on this issue, and we will keep you posted on further updates related to this incident. Regards, Bloomreach Support Team
Jul 31, 8:00 AM
Intermittent Dashboard Login Issue
minor

Started: Jul 28, 1:59 PM

monitoring
Dear Customers, A fix has been implemented and we are monitoring to confirm the incident has been resolved. Regards, Bloomreach Support Team
Jul 28, 3:01 PM
identified
Dear Customers, The root cause has been identified, and our teams are working on implementing the fix. Regards, Bloomreach Support Team
Jul 28, 2:18 PM
investigating
Dear Customers, We are aware that some clients are intermittently experiencing issues logging in to the Bloomreach search and merchandising dashboard. Our engineering teams are actively working on this issue, and we will keep you posted on further updates related to this incident. Regards, Bloomreach Support Team
Jul 28, 1:59 PM
Intermittent Search API disruption
minor

Started: Jul 24, 8:01 AM

monitoring
Dear Customer, Based on our continued monitoring and log review, we are seeing Search API error rates and latency going down. Our teams are actively monitoring the situation and working with the third-party provider to fully resolve the issue. If you continue to face any issues or have further questions, please reach out to support@bloomreach.com. Regards, Bloomreach Support Team
Jul 24, 8:28 AM
investigating
Dear Customer, We are currently experiencing intermittent latency with Bloomreach Search availability due to a third-party service. Our engineering team is involved and actively investigating the issue. We will keep you informed and will update you as soon as we have any more information. Kind regards, Bloomreach Support Team.
Jul 24, 8:01 AM
Intermittent Dashboard login Issue
minor

Started: Jul 24, 7:26 AM

investigating
Dear Customers, Based on our continued monitoring and log review, we are seeing dashboard login error rates trend downward. Our teams are actively monitoring the situation and working with the third-party provider to fully resolve the issue. If you continue to face any issues, please reach out to support@bloomreach.com. Regards, Bloomreach Support Team
Jul 24, 8:26 AM
investigating
Dear Customers, We are aware that some clients are unable to log in intermittently to the Bloomreach search and merchandising dashboard due to an issue with the third-party service. Our engineering teams are actively working on this issue, and we will keep you posted on further updates related to this incident. Regards, Bloomreach Support Team
Jul 24, 7:26 AM
June 2026
Shopify Events Issue
major

Started: Jun 24, 7:30 PM

identified
We are continuing to work on a fix for this issue.
Jun 24, 7:32 PM
identified
We've identified an issue affecting the processing of events from Shopify. Our team has identified the root cause and is implementing a fix.
Jun 24, 7:30 PM