New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
Services Pricing Dashboard

WonderFi Outage History

Uptime record, past incidents, and downtime history for WonderFi.

Checking current status...
64.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 53.3% 15 7
July 2026 96.8% 31 1
June 2026 33.3% 30 20
May 2026 73.3% 15 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
iOS Mobile App Temporarily Unavailable
major

Started: Aug 7, 8:03 PM

investigating
We're currently working to restore the iOS mobile app in the App Store. In the meantime, please use the website to access your account: https://app.bitbuy.ca/
Aug 7, 8:03 PM
July 2026
Delayed Crypto Deposits
minor

Started: Jul 26, 4:45 PM

investigating
We're investigating reports of delays in crypto deposits being credited to account balances. Some users may see their deposit confirmed on the blockchain but not yet reflected in their account balance. We're looking into the cause and will provide an update shortly.
Jul 26, 4:45 PM
June 2026
Etransfer withdrawals stuck in 'Pending' Status
minor

Started: Jun 29, 3:02 PM

identified
The issue has been identified and a fix is being implemented.
Jun 29, 3:02 PM
E-transfer withdrawals stuck in 'pending'
minor

Started: Jun 28, 6:06 PM

monitoring
The pending transactions appear to be related to delays affecting the Interac network due to scheduled maintenance earlier today. Some transactions encountered delays, and we are actively working with our bank partners to have this resolved as soon as possible. These transactions are being treated as a high priority, and our team is actively monitoring the situation.
Jun 28, 6:49 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 28, 6:48 PM
investigating
We are currently investigating an issue delaying some e-transfer withdrawals.
Jun 28, 6:06 PM
May 2026
Interac issue resulting in failed e-Transfer deposits
minor

Started: May 29, 4:30 PM

identified
Our service providers are currently investigating an issue with Interac that is causing e-Transfer deposits to fail.
May 29, 4:30 PM
Issues with Quick Trade orders
minor

Started: May 29, 1:37 PM

investigating
We are continuing to investigate this issue. Please be aware that following a recent platform update, you are now required to select the cryptocurrency you wish to buy or sell, and enter the desired amount. Currently, you may only trade from crypto-to-fiat or fiat-to-crypto. The empty CAD field is intentional.
May 30, 8:42 PM
investigating
We are currently looking into the issues affecting Quick Trade orders. In the meantime, please try the website to complete your trade(s). Thank you for your patience.
May 29, 1:37 PM
Issues cancelling Pro Trade orders
minor

Started: May 28, 7:16 PM

investigating
We are continuing to investigate this issue. Please be aware that this issue is limited to Pro Trade orders placed before May 27, 2026 at 11:40 PM EDT.
May 29, 1:29 PM
investigating
We are currently investigating an issue where some Pro Trade orders cannot be cancelled. Please contact our Support team if you are experiencing this issue: https://support.bitbuy.ca/hc/en-us/requests/new
May 28, 7:16 PM
Email verification issue
major

Started: May 15, 5:12 PM

investigating
New signups are unable to complete onboarding due to issues with email address verification. We are investigating and working on a fix.
May 15, 5:12 PM
Issues with Pro Trade’s Order Book
minor

Started: May 7, 12:35 PM

investigating
We are currently investigating an issue with the Pro Trade order book.
May 7, 12:35 PM
Platform issues
major

Started: May 5, 7:42 PM

monitoring
This problem has been resolved. Thank you for your patience and understanding!
May 5, 8:15 PM
monitoring
Services are recovering and we are monitoring the results.
May 5, 8:06 PM
investigating
We are currently investigating an issue with the platform. Please rest assured your funds are safe and we are working to resolve this as quickly as possible.
May 5, 7:42 PM
April 2026
Issues with limit order placement and cancellation

Started: Apr 21, 1:12 AM

monitoring
This issue has been resolved, however, please note that you will only be able to cancel limit orders at this time. We will provide an update when the marketplace reopens and trading resumes.
Apr 21, 9:28 PM
investigating
We are currently investigating issues affecting users' ability to place and cancel limit orders. Our team is actively working to resolve this.
Apr 21, 1:12 AM
E-transfer deposits down
major

Started: Apr 5, 1:30 PM

investigating
We are investigating an issue affecting e-transfer deposits.
Apr 5, 6:35 PM