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93.8%of 48 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 14Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Job processing and scheduling is degraded affecting multiple Atlassian products
Our teams continue to work on recovery until the incident is fully resolved. We will provide further updates if we have significant progress to share.
There is also an impact to the new support tickets created in terms of missing SLA component, notifications which may be affecting the response times and backlog management of some tickets.
identified
Our teams continue to work on recovery until the incident is fully resolved. We will provide further updates if we have significant progress to share.
Along with impact to scheduled and asynchronous work across several products, we also identified SLA component in Jira Service Management is not appearing as expected.
identified
Our teams have taken corrective steps to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered.
identified
Our teams have identified the root cause of this incident and is now actively working on mitigating the issue. We will provide further updates within an hour or sooner if we have any significant progress to share.
investigating
Job processing and job scheduling is degraded, which is affecting scheduled and asynchronous work across several products, including Jira, Confluence and Bitbucket Cloud.
Affected users may see delayed or missing job execution, including delayed email-to-ticket processing and schedules that do not run as expected.
We have identified and resolved the underlying issue causing delays and stuck builds in Bitbucket Pipelines. System recovery is in progress, and we are actively monitoring the pipeline queues to ensure builds are processing normally.
Action Recommended: If you have pipelines or builds that remain queued or are stalled, we recommend rerunning them or triggering a new build.
We will continue to monitor the service closely and provide a final update once stability is confirmed.
Intermittent reliability issue with Bitbucket Cloud
We have identified the root cause of this incident and taken corrective steps to address it, with some improvements observed. We continue to monitor the situation to ensure stability.
investigating
Bitbucket Cloud is experiencing an intermittent reliability issue affecting some users. The issue is impacting pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may see pages fail to load, time out, or continue spinning without completing.
We will provide further updates within an hour, or sooner if we have significant progress to share.
Legacy Incident Archive
7 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
BitBucket Site fails to Load
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and services are operating normally for all affected customers. We are continuing to monitor to confirm stability. We will provide a further update within 60 minutes.
monitoring
Some customers experienced intermittent errors when accessing Bitbucket Cloud, including failures loading the site and associated impacts to Pipelines.
We have been able to apply the fix to mitigate the issues and we are seeing recovery.
We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.
June 2026
Degraded performance of Bitbucket
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The performance degradation of Bitbucket has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
identified
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience OAuth login issues in Bitbucket. We will continue to share additional updates here as more information is available.
investigating
We are actively investigating reports of performance degradation affecting Bitbucket OAuth login. We will share updates here as more information is available.
We are now able to see recovery for all impacted products, and users should be able to access their products as expected.
Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.
monitoring
We are now able to see recovery for all impacted products, and users should be able to access their products as expected.
Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.
monitoring
Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products.
We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.
identified
Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.
At this time, Atlassian customers should also be able to once again raise support requests with our team.
We will provide further update within an hour as we are able to progress mitigating this issue.
identified
It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.
We are continuing to receive reports about expanded product impact resulting from this incident.
While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.
We will provide further update within one hour, or sooner as further information becomes available.
identified
Further confirmations of impacted products have now been added to the incident.
Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.
investigating
We are aware that the current issues with accessing Atlassian products are impacting additional products. We have now expanded the impact of the incident to cover the known impacted products at this time.
We will provide further update within one hour or sooner as information is available.
Multiple Atlassian services are experiencing issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.
We apologise for the disruption and thank you for your patience.
monitoring
We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.
monitoring
The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.
identified
We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.
identified
Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.
identified
We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.
identified
Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.
identified
We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.
identified
We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.
investigating
We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.
April 2026
Bitbucket Pipelines degraded performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are investigating cases of degraded performance for Atlassian Bitbucket Pipelines customers. We mitigated an issue preventing new pipelines from starting, and have scaled up services are processing a backlog. Customers should see recovery shortly.
Users experiencing issues with login across Atlassian products
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Atlassian account login services are now operating as expected, and we are not observing new errors. We continue to closely monitor our systems to ensure they remain stable. We will provide another update within 60 minutes or sooner if we detect a change in status.
monitoring
Our team is aware that some users were unable to log in to Atlassian products with their Atlassian accounts. While we believe this issue is now resolved, we are continuing to monitor all products and services for any ongoing impact.
Our team is investigating with urgency, and we will provide an update within 1 hour.
March 2026
Degraded performance of Bitbucket cloud
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our engineers continue to work actively to identify the root cause. Meanwhile, the affected service is now stable and the error rate has decreased. We will share more details within the next hour, or sooner if more information becomes available.
investigating
Our engineers are actively working to resolve the Bitbucket Cloud disruption. No new updates at this moment. We will share more details within the next hour or as soon as we more information is available.
investigating
We are actively investigating reports of a service disruption affecting Bitbucket Cloud. We'll share updates here within the next hour or as more information is available.
investigating
We are actively investigating a service disruption impacting Bitbucket for some customers. We'll share updates here as more information is available.
