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BigTime Software Outage History

Uptime record, past incidents, and downtime history for BigTime Software.

Checking current status...
95.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 86.7% 15 2
July 2026 96.8% 31 1
June 2026 100% 30 0
May 2026 93.3% 15 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Elevated API Errors
minor

Started: Aug 10, 4:08 PM

monitoring
We have taken several steps to remediate the latency and high error rates experienced yesterday. We are continuing to monitor all systems throughout the day.
Aug 11, 1:03 PM
monitoring
We have identified and fixed an issue with one of our web servers that was causing a significant amount of errors, blocking users ability to login and perform certain actions. Performance has returned to normal but we will continue to monitor overnight and into morning. There are still several software fixes planned to release ASAP to ensure performance does not degrade again.
Aug 10, 11:16 PM
investigating
We are continuing to experience system load issues that are again impacting login for some users, preventing them from accessing the system. Our team has identified several likely contributing areas and is actively working on fixes. We will deploy those fixes as soon as they have been tested and confirmed safe.
Aug 10, 10:38 PM
investigating
We are continuing to investigate performance degradation and high error rates in BigTime Delivery.
Aug 10, 9:49 PM
investigating
We are aware of a brief interruption to logins to BigTime Delivery; this has been resolved. We are continuing to investigate performance degradation and high error rates in BigTime Delivery.
Aug 10, 7:07 PM
investigating
We are continuing to investigate performance degradation and high error rate in BigTime Delivery.
Aug 10, 5:05 PM
investigating
We are investigating issues with degraded performance and high error rates in Bigtime Delivery.
Aug 10, 4:08 PM
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