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BigTime Software Outage History

Daily provider-status observations and published incident history for BigTime Software.

Operational

BigTime Software is operational. Verified . Official provider source.

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86.5% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 90% 30 3

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Issues with BigTime Quotes
minor Observed active window 13h 27m

View incident details and source

Started:

BigTime Delivery
investigating
We are investigating an issue causing degraded performance in BigTime Quotes.
Issues with Resourcing reports
minor Observed active window 1h 2m

View incident details and source

Started:

BigTime Delivery BigTime Resource Management
investigating
We are currently investigating issues with rendering resource reports, such as the utilization report, in BigTime Delivery.
August 2026
Resource Mangement related reports
minor Observed active window 4h 27m

View incident details and source

Started:

BigTime Resource Management
investigating
We are currently investigating reports of degraded performance.

Legacy Incident Archive

1 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Elevated API Errors
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have taken several steps to remediate the latency and high error rates experienced yesterday. We are continuing to monitor all systems throughout the day.
monitoring
We have identified and fixed an issue with one of our web servers that was causing a significant amount of errors, blocking users ability to login and perform certain actions. Performance has returned to normal but we will continue to monitor overnight and into morning. There are still several software fixes planned to release ASAP to ensure performance does not degrade again.
investigating
We are continuing to experience system load issues that are again impacting login for some users, preventing them from accessing the system. Our team has identified several likely contributing areas and is actively working on fixes. We will deploy those fixes as soon as they have been tested and confirmed safe.
investigating
We are continuing to investigate performance degradation and high error rates in BigTime Delivery.
investigating
We are aware of a brief interruption to logins to BigTime Delivery; this has been resolved. We are continuing to investigate performance degradation and high error rates in BigTime Delivery.
investigating
We are continuing to investigate performance degradation and high error rate in BigTime Delivery.
investigating
We are investigating issues with degraded performance and high error rates in Bigtime Delivery.
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