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BigID Outage History

Uptime record, past incidents, and downtime history for BigID.

Checking current status...
90.1% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 93.3% 15 1
July 2026 83.9% 31 5
June 2026 93.3% 30 2
May 2026 93.3% 15 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
08-03-2026 Incident
major

Started: Aug 3, 8:09 AM

investigating
We are continuing to investigate this issue.
Aug 3, 8:41 AM
investigating
We are currently investigating performance degradation affecting one of our clusters
Aug 3, 8:09 AM
July 2026
21-07-2026 Incident
major

Started: Jul 21, 5:25 PM

investigating
We are currently investigating an issue affecting Cloud customers. We will provide another update by 19:00 UTC.
Jul 21, 5:25 PM
07-13-2026 Incident
minor

Started: Jul 13, 10:46 AM

investigating
We are currently investigating performance degradation affecting one of our clusters.
Jul 13, 10:46 AM
07-10-2026 Incident
minor

Started: Jul 10, 5:39 PM

monitoring
A fix has been implemented, and we are monitoring the results. We will provide the next update by 04:00 UTC.
Jul 10, 6:10 PM
investigating
We are currently investigating performance degradation affecting one of our clusters. Our team is actively looking into the issue and will provide the next update by 20:00 UTC.
Jul 10, 5:39 PM
June 2026
17-06-2026 Outage
major

Started: Jun 17, 11:05 PM

monitoring
We have identified and implemented a fix and are currently monitoring the results. We will provide another update by 22:00 UTC.
Jun 18, 7:44 PM
identified
We have identified the issue and are preparing a fix. We will provide an update once the resolution is in place, Thank you for your patience.
Jun 18, 11:03 AM
investigating
We are aware of and actively investigating an issue affecting some BigID environments. Users may be unable to initiate DSAR scans during this time, and cause correlation analysis failures. Our team is working to identify the root cause, and we will provide an update by 4:00 AM EST. We appreciate your patience as we resolve this issue.
Jun 17, 11:05 PM
May 2026
18-05-2026
minor

Started: May 19, 12:25 AM

identified
The root cause has been identified, and we are working on a fix.
May 19, 12:25 AM
investigating
Some Privacy Portal tenants may be unable to access the Privacy Portal UI. Submitting requests and all backend features are unaffected. Customers can also access from their standalone Privacy Portal platform
May 19, 12:25 AM