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Banking Circle Outage History

Uptime record, past incidents, and downtime history for Banking Circle.

Checking current status...
74.7% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 73.3% 15 4
July 2026 51.6% 31 15
June 2026 96.7% 30 1
May 2026 80% 15 3

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Intermittent Connectivity Issues
major

Started: Aug 5, 5:53 AM

monitoring
We have been working closely with our 3rd party provider regarding intermittent connectivity issues affecting a component of our Authorisation platform. Our vendor has identified the underlying cause and deployed corrective measures. Early verification shows a significant improvement and the service is operating normally while additional monitoring continues. As a precaution, we are completing further validation before restoring full infrastructure redundancy. There is currently no action req...
Aug 5, 2:24 PM
monitoring
We are continuing to monitor for any further issues.
Aug 5, 12:34 PM
monitoring
We are continuing to monitor for any further issues.
Aug 5, 11:33 AM
monitoring
Following internal investigation we see error rates have dropped significantly. Payments continue to process successfully, and transaction volumes appear comparable to normal levels. We can see the connectivity restored and we are actively monitoring the situation.
Aug 5, 10:41 AM
investigating
We are continuing to investigate this issue.
Aug 5, 8:31 AM
investigating
We are continuing to investigate this issue.
Aug 5, 6:51 AM
investigating
We are aware of an ongoing issue affecting our authorization process. Users may experience intermittent connectivity issues when accessing the Authorization API. Most authentication requests continue to process successfully, so the impact appears limited to a small percentage of requests. We are investigating this as a high priority and will provide an update as soon as possible.
Aug 5, 5:53 AM
July 2026
Intermittent connection errors affecting BC Connect UI and API.
major

Started: Jul 20, 1:49 PM

monitoring
We are continuing to monitor for any further issues.
Jul 27, 8:56 AM
monitoring
We are continuing to monitor for any further issues.
Jul 26, 8:09 PM
monitoring
We are continuing to monitor for any further issues.
Jul 26, 7:27 AM
monitoring
We are continuing to monitor for any further issues.
Jul 25, 8:28 PM
monitoring
We are continuing to monitor for any further issues.
Jul 25, 6:52 AM
monitoring
We are continuing to monitor for any further issues.
Jul 24, 4:11 PM
monitoring
We are continuing to monitor for any further issues.
Jul 24, 12:34 PM
monitoring
We are continuing to monitor for any further issues.
Jul 24, 11:16 AM
monitoring
We are continuing to monitor for any further issues.
Jul 24, 5:34 AM
monitoring
We are continuing to monitor for any further issues.
Jul 23, 1:50 PM
monitoring
We are continuing to monitor for any further issues.
Jul 23, 7:34 AM
monitoring
We are continuing to monitor for any further issues.
Jul 22, 6:28 PM
monitoring
We are continuing to monitor for any further issues.
Jul 22, 12:37 PM
monitoring
We are aware that some clients may still experience intermittent difficulties accessing the BC UI, as well as occasional timeouts on some of our APIs. The situation is being closely monitored, and our engineering team is continuously working to address each issue individually as soon as it arises. We appreciate your patience and understanding while we work to restore full stability
Jul 22, 10:08 AM
monitoring
We are continuing to monitor for any further issues.
Jul 21, 6:40 PM
monitoring
We are aware some clients are reporting API Connectivity issues on certain end points. This is continually being monitored and we are aware of this. Updates to follow.
Jul 21, 1:59 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 21, 10:50 AM
identified
We are continuing to work on a fix for this issue.
Jul 21, 8:34 AM
identified
Some of the clients may experience difficulties accessing BC Connect, with the login page remaining in a continuous loading state, as well as timeouts on some of our API's. Our engineering team is currently investigating the issue.
Jul 21, 7:50 AM
identified
Some of the clients may experience timeouts on some of our API's. Our engineering team is currently investigating the issue and monitoring further.
Jul 21, 6:36 AM
monitoring
We are continuing to monitor for any further issues. Next update is planned for 06:00 UTC or in case of any major development.
Jul 20, 8:21 PM
monitoring
We are continuing to monitor for any further issues.
Jul 20, 6:01 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 20, 3:46 PM
identified
We are continuing to work on a fix for this issue.
Jul 20, 1:53 PM
identified
Some of the clients may experience difficulties accessing BC Connect, with the login page remaining in a continuous loading state, as well as timeouts on some of our API's. Our engineering team is currently investigating the issue.
Jul 20, 1:49 PM
Intermittent connectivity issues affecting BC Connect UI
major

Started: Jul 17, 5:53 AM

identified
We are continuing to work on a fix for this issue.
Jul 17, 4:30 PM
identified
We are continuing to work on a fix for this issue.
Jul 17, 3:20 PM
identified
We are continuing to work on a fix for this issue.
Jul 17, 1:37 PM
identified
We are continuing to work on a fix for this issue.
Jul 17, 12:09 PM
identified
We are aware of some of the users may experience difficulties accessing BC Connect, with the login page remaining in a continuous loading state. Our engineering team is currently investigating the issue.
Jul 17, 9:58 AM
monitoring
We are continuing to monitor for any further issues.
Jul 17, 8:34 AM
monitoring
A fix has been implemented and we are monitoring the results. BC Connect login page is accessible again.
Jul 17, 6:44 AM
identified
We are continuing to work on a fix for this issue.
Jul 17, 6:00 AM
identified
Users may experience difficulties accessing BC Connect, with the login page remaining in a continuous loading state. Our engineering team is currently investigating the issue.
Jul 17, 5:53 AM
Intermittent connection errors on the API and BC Connectivity
critical

Started: Jul 16, 6:04 AM

identified
We are currently working with our external service provider on a fix that is scheduled to be deployed within the next 4-6 hours, aimed to restore Banking Circle Connect availability. Next update is planned for Friday 07:00 UTC or in case of new development"
Jul 16, 7:40 PM
identified
We are continuing to work on a fix for this issue.
Jul 16, 5:00 PM
identified
We are continuing to work on a fix for this issue.
Jul 16, 3:57 PM
identified
We are continuing to work on a fix for this issue with our external service provider.
Jul 16, 2:37 PM
identified
We are continuing to work on a fix for this issue with our external service provider.
Jul 16, 1:39 PM
identified
We are continuing to work on a fix for this issue.
Jul 16, 12:44 PM
identified
We are continuing to work on a fix for this issue.
Jul 16, 12:03 PM
identified
We are currently investigating an issue with our external service provider. At this time, our API endpoints and internal processing capabilities remain available and operating as expected.
Jul 16, 10:28 AM
identified
Banking Circle Connect remains impacted and we continue working on a fix.
Jul 16, 9:06 AM
identified
We are continuing to work on a fix for this issue.
Jul 16, 8:37 AM
identified
Please be advised the API is now working. Banking Circle Connect remains impacted and we are working on a fix.
Jul 16, 7:32 AM
identified
We are continuing to work on a fix for the issue. Updates will follow.
Jul 16, 7:15 AM
identified
We are continuing to work on a fix for this issue.
Jul 16, 6:39 AM
identified
We are aware of an incident impacting connectivity via API and BCUI for some of our clients. We are currently investigating the issue.
Jul 16, 6:04 AM
Banking Circle: WebHook delays
minor

Started: Jul 15, 11:28 AM

monitoring
A fix has been deployed, and we are monitoring the results. We are currently processing the backlog of delayed webhooks. This incident will be considered resolved once all delayed webhooks have been processed.
Jul 15, 3:55 PM
identified
We are continuing to work on a fix for this issue.
Jul 15, 2:19 PM
identified
We are continuing to work on a fix for this issue.
Jul 15, 1:21 PM
identified
We are still investigating the delays to webhooks delivery for some of the clients.
Jul 15, 12:30 PM
identified
We are continuing to work on a fix for this issue.
Jul 15, 11:35 AM
identified
We’re aware of a problem impacting WebHook delivery for some clients and are looking into it.
Jul 15, 11:28 AM
Delayed status updates for payments
major

Started: Jul 2, 1:51 AM

identified
We are currently experiencing a technical issue affecting our core banking system. Real time instant payments are continuing to process as normal but balance updates in our online portal may be delayed or not reflect recent activity. FX bookings are temporarily unavailable. We are actively working to remediate this issue.
Jul 2, 1:51 AM
May 2026
Account Information issue
minor

Started: May 28, 6:57 AM

identified
We are continuing to work on a fix for this issue.
May 28, 8:00 AM
identified
We are aware of an issue that is impacting some client retrieving Account Information via Banking Circle Connect. We have identified the issue and are currently working on a fix.
May 28, 6:57 AM
Account Balances not updating
minor

Started: May 20, 5:20 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 20, 5:41 AM
investigating
We are aware of an incident currently affecting payment bookings within the BC system. Payment processing is unaffected; however, there is currently a delay between payment receipt on inbound transactions and processing on outbound transactions, with the account balance updating. Rest assured that we are actively working to remediate this and will provide updates in due course.
May 20, 5:20 AM
Delays on a small volume of SEPA Instant processing towards counterparties
minor

Started: May 19, 10:07 AM

identified
Banking Circle has identified a small volume of Payments still in pending processing state while a limited numbers of banks remains offline. We expect the scheme to be fully operational later in the day.
May 20, 5:34 AM
identified
We are continuously seeing some banks coming back online and accepting payments. We are aware there are still delays in the scheme due to this issue and not all banks are online as of yet. We have experienced some rejections due to transactions exhausting the amount of retry attempts to the banks that are currently offline. Clients will be able to see the rejected payments.
May 19, 6:40 PM
identified
Banking Circle is still experiencing some banks within the scheme are offline due to the incident. Payments to the counterparties who are offline remain in a pending processing state until the incident is resolved. Banking Circle continues to monitor the situation and will update the status page in case of any further developments.
May 19, 1:24 PM
identified
There is an ongoing scheme-wide incident impacting the processing of SEPA Instant Payments. Banking Circle is experiencing banks within the scheme are offline due to the incident. Payments to the counterparties who are offline remain in a pending processing state until the incident is resolved. Banking Circle will update the status page of any new developments
May 19, 11:03 AM
identified
We have identified the issue and we are working on a fix.
May 19, 10:07 AM
Reporting & balance updating delays
minor

Started: May 12, 11:00 AM

monitoring
We are continuing to monitor for any further issues.
May 12, 12:29 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 11:39 AM
identified
The issue has been identified and we are working on the fix.
May 12, 11:09 AM
investigating
We are investigating an issues that is resulting in Reporting & Balance updating delays. We are working on a fix and further updates will follow.
May 12, 11:00 AM
April 2026
Account Balances not updating
major

Started: Apr 27, 3:59 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 27, 7:24 PM
identified
We are continuing to work on a fix for this issue.
Apr 27, 6:30 PM
identified
We are continuing to work on a fix for this issue.
Apr 27, 5:46 PM
identified
We are continuing to work on a fix for this issue.
Apr 27, 5:04 PM
identified
We are continuing to work on a fix for this issue.
Apr 27, 4:38 PM
identified
The issue has been identified and we are working on implementing a fix.
Apr 27, 4:09 PM
investigating
We are investigating an issue regarding Account Balances. We are working on the issue and will provide updates shortly.
Apr 27, 3:59 PM
Banking Circle: WebHook issue
minor

Started: Apr 2, 2:17 PM

identified
The issue has been identified and a fix is being implemented.
Apr 2, 2:36 PM
investigating
We’re aware of a problem impacting WebHook delivery for some clients and are looking into it.
Apr 2, 2:17 PM
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