Daily provider-status observations and published incident history for Bandwidth.
Component incident
Bandwidth has an active component incident; no global outage is indicated. Verified .
Official provider source.
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15.1%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
10.7%
28
25
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Bandwidth Local Market Impairment - 532 - Wichita, KS
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth teams are investigating an incident on the Bandwidth App where customers are unable to successfully search for, or view 10 DLC campaigns. Teams are working to score restore expected portal behavior.
Bandwidth Local Market Impairment - 256 - Clarksburg, WV
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
September 2026
Bandwidth Local Market Impairment - 932 - Bluefield, WV
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth Local Market Impairment - 721 - Las Vegas, NV
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth Local Market Impairment - 330 - Evansville, IN
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth Local Market Impairment - 340 Detroit / Southfield, MI
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Teams are observing expected MMS delivery towards AT&T. We will monitor for stability.
identified
Bandwidth teams have confirmed this is an off-network industry condition impacting MMS messaging to AT&T destinations.
identified
Bandwidth teams have identified an incident impacting outbound MMS messaging delays in delivery. Teams are working to restore expected MMS delivery.
Legacy Incident Archive
107 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Bandwidth App API and Portal Incident
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams are investigating an incident impacting access to the Bandwidth App and UI. Access attempts may result in timeouts or non-response from the API or UI. Teams are working to restore expected portal behavior.
Outbound Calling Incident - Norway
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams are investigating potential Outbound call failures from Norway based numbers.
April 2026
Outbound Hosted Media MMS Incident
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams are investigating an outbound MMS incident impacting Hosted Media.
Outbound Messaging Incident
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams continue to observe expected messaging behaviors, and will continue to monitor for stability.
monitoring
Teams are observing expected messaging behaviors, and will continue to monitor for stability.
identified
Trams continue work to resolve this incident. Ongoing mitigation work is underway.
identified
Trams continue work to resolve this incident. Ongoing mitigation work is underway.
identified
Teams have identified the source of this incident and are working to restore expected network behavior.
investigating
Teams continue to investigate this incident.
investigating
Teams continue to investigate this incident.
investigating
Bandwidth teams are investigating an outbound messaging incident, where customers are experiencing unexpected 4452 error codes. Teams are working to restore expected messaging behavior.
Inbound Calling - Alaska
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for stability.
monitoring
Teams are observing expected calling behavior. We will monitor for prolonged stability.
identified
Teams continue to work to restore expected calling behavior.
identified
The source of this incidnet has been identified by the impaired vender. They are working to restore expected calling behavior.
investigating
Bandwidth teams are investigating an off net inbound calling incident impacting Alaska based numbers. Teams are working with the impaired vendor to restored expected call processing.
Bandwidth App Incident - Campaign Registration
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected portal behavior and will monitor for stability.
identified
Teams have identified the source of this incident and are working to restore expected portal behavior.
investigating
Bandwidth teams are investigating an incident where campaign registrations made on the Bandwidth App are not processing as expected. Teams are working to restore expected processing behavior.
Bandwidth App Incident - Insights
majorSource not attested
Last archived state: resolved
View archived record details
identified
Teams have identified the source of this incident and are working to restore expected services.
investigating
Teams are also investigating an incident impacting Insights on the Bandwidth App. Insights may fail to load or display properly.
9-1-1 Dashboard Incident - Reporting
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
Teams are observing expected behavior and will continue to monitor.
identified
Teams have identified the source of the incident and are working to restore expect record processing behaviors.
identified
Teams have identified the source of the incident and are working to restore expect record processing behaviors.
identified
Teams have identified the source of the incident and are working to restore expect record processing behaviors.
identified
Teams have identified the source of the incident and are working to restore expect record processing behaviors.
<b>Note: This incident does <i>not</i> impact emergency call routing.</b>
investigating
Bandwidth teams are investigating an incident where reports generated by the 9-1-1 Dashboard may contain duplicated data points. Teams are working to restore expected reporting behavior.
<b>Note: This incident does <i>not</i> impact emergency call routing.</b>
MMS Incident
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network performance. We will monitor for continued stability.
investigating
Bandwidth teams are currently investigating an incident impacting MMS DLRs. These DLRs are delayed in population.
Bandwidth App Incident - Hosted Messaging
minorSource not attested
Last archived state: resolved
View archived record details
identified
Teams have identified the source of this incident and are working to restore expected portal behaviors.
investigating
Bandwidth teams are investigating an incident where hosted messaging requests are failing to complete as expected. Teams are working to restore expected portal behavior.
